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2004
DOI: 10.1108/02632770410563059
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FM: new urban and community alignments

Abstract: This paper discusses the Best Value programme, introduced in 1997, which is committed to providing high quality services that citizens value. The programme radically challenged the conventional organisation of public and voluntary services. Outlines the two major trends, which have emerged from the initiative. The first is the broadening and deepening of the engagement between the private and public sectors in the provision of community services. The second trend is more complex but also more radical – pulling… Show more

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Cited by 25 publications
(34 citation statements)
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“…Additional subjects that provide inspiration and literature is the field of community facilities management Alexander & Brown 2006;Moss et al 2009) and the field of urban facilities management (Roberts 2004;Michell 2013). These are fields that are starting to build a bridge between urban planning and facilities management, but despite of this they still have their limitations in relation to the topic of the study behind this paper, since the focus has yet to reach systematic use of shared space and facilities between organisations.…”
Section: Fm and Shared Facilitiesmentioning
confidence: 99%
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“…Additional subjects that provide inspiration and literature is the field of community facilities management Alexander & Brown 2006;Moss et al 2009) and the field of urban facilities management (Roberts 2004;Michell 2013). These are fields that are starting to build a bridge between urban planning and facilities management, but despite of this they still have their limitations in relation to the topic of the study behind this paper, since the focus has yet to reach systematic use of shared space and facilities between organisations.…”
Section: Fm and Shared Facilitiesmentioning
confidence: 99%
“…The searches themselves have been completed using predetermined keywords to secure a consistent and well-defined approach for identifying and collecting articles, and the focus of the review has been to identify the existing theoretical knowledge within the subject. All in all 64 scientific journals was systematically searched, resulting in a total of 78 relevant articles from which 12 main articles within the subject were chosen based on relevance to the study as judged by the author (Fawcett 2009b;Rafferty 2012;Moss et al 2009;Roberts 2004;Uzairiah et al 2013;Larsen et al 2011;Wood 2006;Hoffmann et al 2012;Komarova 2008;Dempsey 1999;Andersen 1985;Michelini & Fiorentino 2012). The information gathered from the review was used to form the theoretical offset and framework for the development of the typology, as well as to form a first very rough draft for a typology to be used as the theoretical base to guide the collection of examples for the inventory described in the following.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Therefore, any benefit towards the community and its related purposes (for community and from community) could be considered as community alignment. Adding to this, the urban FM idea of 'putting people first' by having an approach of 'community alignments' towards the provision of community services (Roberts, 2004) is a new approach in delivering services, waiting to be explored.…”
Section: Urban Fm (New Urban and Community Alignment)mentioning
confidence: 99%
“…For public service organisations, with a growing interest in delivering services on an urban scale, there is a need to reinvest in community facilities and systems, and provide a flexible "platform" in which agencies and the private sector can come together in new and innovative settings for the benefit of the community (Roberts, 2004). The paper draws upon descriptive case studies, which provide early examples of the application of the principles of CbFM in different settings in the UK.…”
Section: Communitybased Facilities Managementmentioning
confidence: 99%
“…With the notable exception of Roberts (2004), there was little consideration of its public purpose and local communities and their economies. In exploring opportunities for the development of new alignments in delivering services, he reflected an increasing interest in the role and responsibilities of facilities management at an urban scale, for a public purpose and in a community setting.…”
Section: Realignment With the Public Interestmentioning
confidence: 99%