2012
DOI: 10.1007/s11134-012-9307-9
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Fluid models of many-server queues with abandonment

Abstract: We study many-server queues with abandonment in which customers have general service and patience time distributions. The dynamics of the system are modeled using measurevalued processes, to keep track of the residual service and patience times of each customer.Deterministic fluid models are established to provide first-order approximation for this model.The fluid model solution, which is proved to uniquely exists, serves as the fluid limit of the many-server queue, as the number of servers becomes large. Base… Show more

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Cited by 50 publications
(70 citation statements)
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“…These tools embrace and incorporate various areas in probability and OR such as inventory management, chain supply, queueing theory, level crossing theory, perishable commodities and optimization of cost functions which take into account all related costs (c.f. (Bar-Lev and Perry, 1993;Bassok et al, 1999;Berk and Gürler, 2008;Claeys et al, 2010;Cohen, 1977;Doshi, 1992;Kaspi and Perry, 1983;1984;Nahmias, 2011;Nahmias et al, 2004a;Parlar et al, 2010;Perry, 1985;1997;Perry and Posner, 1990;Perry and Stadje, 1999;2000a;2000b;Perry et al, 2000;Perry and Stadje, 2001;Zhang, 2013). The next subsections describe some features and ingredients of the stochastic approach.…”
Section: A Stochastic Approach To Blood Screening and Inventorymentioning
confidence: 99%
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“…These tools embrace and incorporate various areas in probability and OR such as inventory management, chain supply, queueing theory, level crossing theory, perishable commodities and optimization of cost functions which take into account all related costs (c.f. (Bar-Lev and Perry, 1993;Bassok et al, 1999;Berk and Gürler, 2008;Claeys et al, 2010;Cohen, 1977;Doshi, 1992;Kaspi and Perry, 1983;1984;Nahmias, 2011;Nahmias et al, 2004a;Parlar et al, 2010;Perry, 1985;1997;Perry and Posner, 1990;Perry and Stadje, 1999;2000a;2000b;Perry et al, 2000;Perry and Stadje, 2001;Zhang, 2013). The next subsections describe some features and ingredients of the stochastic approach.…”
Section: A Stochastic Approach To Blood Screening and Inventorymentioning
confidence: 99%
“…(Cohen, 1977;Doshi, 1992), under the assumption that the item and demand arrival processes are Poisson processes and that the shelf life time of items is constant (deterministic). Several extensions and ramifications have been studied; see for example (Bar-Lev and Perry, 1989;Berk and Gürler, 2008;Deniz et al, 2010;Doshi, 1992;Kaspi and Perry, 1983;1984;Nahmias, 2011;Nahmias et al, 2004;Parlar et al, 2010;Perry, 1985;1997;Perry 1999;Perry and Posner, 1990;Perry and Stadje, 1999;2000a;2000b;Perry et al, 2000;Perry and Stadje, 2001;Perry, 2003;Boxma et al, 2001;Zhang, 2013). The main mathematical tools employed in those studies are level crossing theory for Markov processes, martingales and stopping times.…”
Section: Stochastic Input-output Of the Inventory Systemmentioning
confidence: 99%
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“…Given the assumptions on the service times, the stochastic process [30,31,38]. It is an alternative to measure-valued approaches in [3,17,18,43] and distribution-valued approach in [35]. The alternative approaches are appealing for simplifying arguments and revealing structure; e.g., [35] shows that the the heavy-traffic limit for the G/G/∞ model can be regarded as a tempered-distribution-valued Ornstein-Uhlenbeck diffusion process, generalizing the diffusion process limit for the M/GI/∞ model in [3].…”
Section: Introductionmentioning
confidence: 99%
“…Given the assumptions on the service times, the stochastic process (X [30,31,38]. It is an alternative to measure-valued approaches in [3,17,18,43] and distribution-valued approach in [35]. The alternative approaches are appealing for simplifying arguments and revealing structure; e.g., [35] shows that the the heavy-traffic limit for the G/G/∞ model can be regarded as a tempered-distribution-valued Ornstein-Uhlenbeck diffusion process, generalizing the diffusion process limit for the M/GI/∞ model in [3].…”
mentioning
confidence: 99%