Flexible handling of work processes by situation-dependent support strategies

Faustmann, Gert

doi:10.1109/enabl.1998.725663

Cited by 2 publications

(2 citation statements)

References 11 publications

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“…An interesting application field not described in this paper is project support (given as an example in [10]). Project management is much more dynamic than existing workflow applications and concentrates on the management of time aspects like deadlines etc.…”

Section: Discussionmentioning

confidence: 99%

Enforcement vs. freedom of action an integrated approach to flexible workflow enactment

Faustmann

1999

SIGGROUP Bull.

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The advantages of today's process management, such as efficiency and quality aspects, are achieved by enforcing detailed models of work processes. However, real world processes can be planned to a limited degree only and sometimes planned parts of the process must be changed, creating a need for additional, unforeseen activities.In this paper, this contradictory situation is tackled by an approach that combines different forms of enforcement of planned parts of a process. The explicit modelling of these different support strategies allows them to be changed if demanded by the situation. An extended enactment strategy gives workers the opportunity to negotiate about changing the current support strategy, giving scope for deviations from the planned process where additional actions are required.

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Section: Discussionmentioning

confidence: 99%

Enforcement vs. freedom of action an integrated approach to flexible workflow enactment

Faustmann

1999

SIGGROUP Bull.

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“…Process design is supported by reusing templates from a library while redesign is triggered by proactive and reactive sentinels that monitor process execution. G. Faustmann [4] presented a petri net-based process modeling and enactment approach that allows the refinement of workflows during enactment. Refinements are chosen from a set of predefined alternatives and can be marked to specify various forms of enforcement.…”

Section: Coordinationmentioning

confidence: 99%