Abstract:This paper deals with a single-server queue where the server goes on maintenance when the queue is exhausted. Initially, the maintenance time is fixed by deterministic or random number T. However, during server’s absence, customers are screened by a dispatcher who estimates his service times based on his needs. According to these estimates, the dispatcher shortens server’s maintenance time and as the result the server returns earlier than planned. Upon server’s return, if there are not enough customers waiting… Show more
Set email alert for when this publication receives citations?
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.