Fintech Users' Information Privacy Concerns and User Resistance: Investigating the Interaction Effect with Regulatory Focus

Lee, Ae Ri; Ahn, Hyo Yeong

doi:10.13089/jkiisc.2016.26.1.209

Cited by 8 publications

(4 citation statements)

References 30 publications

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“…Employees with a prevention focus perceive compliance with an organizational security policy as an important part of their work. However, at the same time, they experience considerable psychological stress (Lee and Ahn, 2016). Such employees are critical to solving and preventing problems; thus, they will be more aware of security technostress creators resulting from organizational changes (e.g.…”

Section: Research Model and Hypothesesmentioning

confidence: 99%

Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors

Hwang¹,

Kim²,

Rebman³

2021

ITP

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PurposeOrganizations invest in information security (IS) technology to be more competitive; however, implementing IS measures creates environmental conditions, such as overload uncertainty, and complexity, which can cause employees technostress, eventually resulting in poor security performance. This study seeks to contribute to the intersection of research on regulatory focus (promotion and prevention) as a type of individual personality traits, technostress, and IS.Design/methodology/approachA survey questionnaire was developed, collecting 346 responses from various organizations, which were analyzed using the structural equation model approach with AMOS 22.0 to test the proposed hypotheses.FindingsThe results indicate support for both the direct and moderating effects of security technostress inhibitors. Moreover, a negative relationship exists between promotion-focused employees and facilitators of security technostress, which negatively affects strains (organizational commitment and compliance intention).Practical implicationsOrganizations should develop various programs and establish a highly IS-aware environment to strengthen employees' behavior regarding IS. Furthermore, organizations should consider employees' focus types when engaging in efforts to minimize security technostress, as lowering technostress results in positive outcomes.Originality/valueIS management at the organizational level is directly related to employees' compliance with security rather than being a technical issue. Using the transaction theory perspective, this study seeks to enhance current research on employees' behavior, particularly focusing on the effect of individuals' personality types on IS. Moreover, this study theorizes the role of security technostress inhibitors for understanding employees' IS behaviors.

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Section: Research Model and Hypothesesmentioning

confidence: 99%

Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors

Hwang¹,

Kim²,

Rebman³

2021

ITP

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“…Although the financial system is already largely digitalized, mobile payment services are used in limited areas, due to various regulations and marketability [1,2]. However, as numerous mobile devices are supplied worldwide and online shopping is being activated, digital mobile payment market has grown largely [3][4][5][6][7].…”

Section: Introductionmentioning

confidence: 99%

Mobile payment in Fintech environment: trends, security challenges, and services

Kang

2018

Hum. Cent. Comput. Inf. Sci.

110

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$224.3 billion in 2017 with average annual growth of 38%, and According to Capgemini's 2016 report, the world's non-cash transaction volumes grew by 8.9% in 2014 to 387.3 billion and it was predicted that in 2015, it will increase by 10.1% to reach 426.3 billion [8]. As the mobile payment market is activated and mobile payment frequency used by users increased, the need for simplified payment has increased. In all digital environments including environments where financial infrastructure is

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“…A privacy concern is the concern about one's privacy being violated by external environmental factors and the possibility of loss of privacy as a result of the spontaneous or involuntary disclosure of personal information [63]. Privacy concerns might appear differently depending on individual characteristics-even under the same conditions [64]. Recent studies on privacy have not been concerned with privacy per se but have focused more on investigating information privacy concerns [26,30].…”

Section: Information Privacy Concerns Of Iot Services and Antecedentsmentioning

confidence: 99%

Investigating the Personalization–Privacy Paradox in Internet of Things (IoT) Based on Dual-Factor Theory: Moderating Effects of Type of IoT Service and User Value

Lee

2021

Sustainability

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Despite people’s concerns over privacy leakage in the Internet of Things (IoT), the needs for personalized IoT services are increasing, creating a conflicting phenomenon viewed as the personalization–privacy (P–P) paradox. This study proposes a research model that utilizes dual-factor theory to investigate the P–P paradox in IoT. It aims to analyze the impact of the dual factor—personalization and privacy concerns related to IoT services—on the intention to use IoT. Further, the model includes four-dimensional motivated innovativeness and previous privacy-invasion experience as key antecedents of the dual factor. Particularly, this study examines the moderating effects of the type of IoT service and user value on the relationship between dual factor and usage intention. Data were collected using a web-based survey. The results showed that personalization had a significant impact on the intention to use IoT, whereas privacy concerns did not. The effects of all antecedents except social innovativeness were significant. The P–P paradox phenomenon appeared differently depending on the type of IoT service and user value. This study contributes to gaining a better understanding of the factors that influence the increase in IoT usage in terms of both protecting and appropriately using personal information for IoT services.

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Fintech Users' Information Privacy Concerns and User Resistance: Investigating the Interaction Effect with Regulatory Focus

Cited by 8 publications

References 30 publications

Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors

Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors

Mobile payment in Fintech environment: trends, security challenges, and services

Investigating the Personalization–Privacy Paradox in Internet of Things (IoT) Based on Dual-Factor Theory: Moderating Effects of Type of IoT Service and User Value

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