“…An ecosystem evolved for fintech players, who leverage AI towards cryptocurrencies and asset management (WealthTech), consumer banking for challenger banks (BankTech), lending (LendTech), payments (PayTech), smart contracts and trading (TradeTech), risk management (RiskTech), data security, cost reduction and operational efficiencies, smart marketing, customer experience (e.g., chatbots), insurance (InsurTech), accounting (AccountingTech), and “RegTech,” which is concerned with using algorithmic AI for regulatory monitoring, reporting, and compliance (Cao, 2020; Cao et al, 2021; Chao et al, 2019; Chinnasamy et al, 2021; Littman et al, 2021; Milana & Ashta, 2021; Milian et al, 2019; Nicoletti, 2017, pp. 31–79; Ryll et al, 2020; Sangwan et al, 2019; Sowmiyaa et al, 2020; Tepe et al, 2022). Decentralized finance (DeFi) most recently became a major emerging theme in BFSI, based on self‐executing “smart contracts” (in software code) for lending, deposits, and trading on exchanges (Jiao et al, 2021; Schär, 2021).…”