Finding usability problems through heuristic evaluation

Nielsen, Jakob

doi:10.1145/142750.142834

Cited by 695 publications

(498 citation statements)

References 12 publications

Supporting

Mentioning

414

Contrasting

Unclassified

Order By: Relevance

“…First of all, to simulate the model we have set the values for the main input parameters: usability problems to be found, problem single proportion, single capacity, and single variable cost. Data from various projects published in the related literature have been used to set up the base case of our study [7] [9]. Then, the effect of the evaluators can be studied by setting several experiments with different scenarios, each one having different values for the input parameter: number of evaluators E(i).…”

Section: Model Simulation and Analysis Of Resultsmentioning

confidence: 99%

Using a Dynamic Model to Simulate the Heuristic Evaluation of Usability

Hurtado

Ruiz

Torres

2009

Human-Computer Interaction – INTERACT 2009

View full text Add to dashboard Cite

Abstract. Among usability inspection methods, heuristic evaluation, or expert evaluation, is considered the most used and well-known usability evaluation method. The number of evaluators and their expertise are essential aspects that affect the quality of the evaluation, the cost that its application generates, and the time that it is necessary to spend. This paper presents a dynamic simulation model to analyze how different configurations of evaluator team have an effect upon the results of the heuristic evaluation method. One of the main advantages of using a dynamic simulation model is the possibility of trying out different decisions before carrying them out, and change them during the simulation of the evaluation process.

show abstract

Section: Model Simulation and Analysis Of Resultsmentioning

confidence: 99%

Using a Dynamic Model to Simulate the Heuristic Evaluation of Usability

Hurtado

Ruiz

Torres

2009

Human-Computer Interaction – INTERACT 2009

View full text Add to dashboard Cite

show abstract

“…Even if one has used the best methodology and model in the design of usable interactive system, one still needs to assess the design and test the system to ensure that it behaves as expected and meets end-users' requirements. Nielsen's [5] advice is that designers should simply conduct some form of testing. If designers were to do things well at the start, these types of usability problems could be ameliorated and/or prevented.…”

Section: Discussionmentioning

confidence: 99%

From Microsoft Word 2003 to Microsoft Word 2007: Design Heuristics, Design Flaws and Lessons Learnt

Theng

Ting

Tao

2010

IFIP Advances in Information and Communication Technology

View full text Add to dashboard Cite

“…UEMs can be categorized in different ways, but there are essentially three main types of methods : inspection (or expert), evaluation (e.g. heuristic evaluation, Hvannberg et al, 2007;Nielsen, 1992 and cognitive walkthrough Chikhaoui and Pigot, 2010;Langdon et al, 2010;Lewis et al, 1990;Mahatody et al, 2010), model evaluation Sutcliffe et al, 2000) and user evaluation (e.g. usability testing Nørgaard and Hornbaek, 2006).…”

Section: Hci Evaluation Methodsmentioning

confidence: 99%