“…Regarding the factors that determine the happiness of employees, Dutschke et al (2019) group them into four large categories: relative to the individual, relative to the individual's family environment, relative to the organization or the sector in which the person performs his/ her work and relative to the territory in which he/she lives. Among the organizational factors that enhance employees' happiness, the literature points to the following: organizational commitment (Leite et al, 2020), feedback from supervisor's support (Drummond et al, 2017), decentralization (Frey et al, 2014), emotional factors at work (Leal et al, 2015); company size (Campaniço, 2012), work environment and safety (Campaniço, 2012), the type of leadership (Deci et al, 1989;Gerstner and Day, 1997;Perko et al, 2016;Tu et al, 2017), training and development (Xanthopoulou et al, 2012) and CSR (Garc ıa-Del Junco et al, 2014a). Garc ıa-Del Junco et al (2014a) state that companies that actively and strategically commit to CSR have a high likelihood of achieving improvements in the degree of happiness of their employees compared to those firms that do not present a social orientation.…”