Financial inclusion dynamics in WAEMU: Was digital technology the missing piece?

Senou, Melain Modeste; Ouattara, Wautabouna; Houensou, Denis Acclassato

doi:10.1080/23322039.2019.1665432

Cited by 33 publications

(29 citation statements)

References 30 publications

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“…In some cases, FI seems to be incomplete without the implementation of DFI that plays a role in accelerating financial inclusion. The empirical study of Senou et al (2019) considering mainly the mobile phone penetration and internet usage in the context of West Africa shows that the affordability, accessibility and availability of DFI should be taken into account to accelerate FI in that region. Their study, deploying a random effect model and then a system GMM, finds that the advent of digital technology in the financial sector has a significant contribution to financial inclusion and the integration of both mobile phone and internet usage can remove the obstructions of implementing financial inclusion in a full swing and hence will open the door of DFI.…”

Section: Literature Review and Hypothesis Development A Review Of Existing Studiesmentioning

confidence: 99%

Impact of digital financial inclusion on ASEAN banking stability: implications for the post-Covid-19 era

Banna

Alam

2021

SEF

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Purpose This paper aims to investigate how digital financial inclusion (DFI) can be a potential factor to maintain banking stability in Association of Southeast Asian Nations (ASEAN) countries and whether the relationship could bring a possible implication for the post-Covid-19 pandemic era. Design/methodology/approach Using an unbalanced panel data of 213 banks of 4 ASEAN countries, the study has deployed principal component analysis, ordinary least square, two-step dynamic system generalised method of moments and panel corrected standard errors techniques. Findings The empirical study finds that the full-fledged application of DFI accelerates the ASEAN banking stability which not only decreases the default risk of the banks but also upturns the financial mobility in the region. The results also suggest that ASEAN banks are, with the implementation of DFI, likely to uphold the banking sector stability by reducing liquidity crisis and non-performing loans during and in the post-Covid-19 era. Therefore, accelerating digital finance in ASEAN countries is considered as one of the significant means for the banking sector stability that subsequently leads to economic and financial resilience even in the face of any crises. Originality/value Prevailing studies have mostly investigated the association between financial inclusion and banking stability in different contexts. However, this study is unique to empirically investigate the association between DFI and the ASEAN banking stability.

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Section: Literature Review and Hypothesis Development A Review Of Existing Studiesmentioning

confidence: 99%

Impact of digital financial inclusion on ASEAN banking stability: implications for the post-Covid-19 era

Banna

Alam

2021

SEF

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“…The quota sampling method was used, with sampling criteria of age, gender and education level, to ensure socio-demographic representativeness for urban users. Literate men under 45 years with higher education more frequently send MMT (Fall et al, 2015;Senou et al, 2019), so they are a bit overrepresented in our sample, though illiterate people are also present. The face-to-face questionnaire was pre-tested with 72 respondents using Qualtrics software as preparation for data collection.…”

Section: Data Collection and Analysismentioning

confidence: 72%

“…4.2 Individual differences 4.2.1 Self-efficacy A given application may not be suitable for all users. Individuals may discontinue the use of MMT because of difficulty using it (Morawczynski, 2009), for example, due to low literacy (Senou et al, 2019). Customers with high SEFF regarding performing their service encounter role should perceive higher service value than customers with low SEFF (Webb, 2000).…”

Section: Contextual Variablessocial Pressure and Locationmentioning

confidence: 99%

Drivers of the experience value of mobile money transfer service: Senegaleseuser perspectives

Fall

Diop-Sall

Poncin

2021

JSM

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Purpose Digital service innovations have enabled service market access, transforming Africa. This paper aims to investigate individual and contextual drivers of experience value of mobile money transfer (MMT) service during post-adoption given impacts of individual/cultural characteristics in Senegal. Design/methodology/approach Mixed methods. Study 1 qualitatively investigates the effects of individual-contextual drivers on the experience value of MMT and behavioral intentions. Study 2 quantitatively tests the main causal effects between drivers and MMT. Findings Conceptual models of experience value including ethical and social dimensions proposed in MMT are positively related to behavioral intentions. Need for social interaction (NSI), self-efficacy (SEFF) and social pressure (SP) – sources of experience value creation/destruction – must be integrated into business practices. Results show the indirect positive influence of NSI on behavioral intentions through MMTs experience value. Moreover, traditional cultural orientation (TCO) is a source of value creation/destruction. Managers should build ethical relations with users, integrate social functions in MMT and understand users’ cultural and individual characteristics for better customer relationship management policy. Originality/value Few studies examine how MMT experience creates/destroys value in a Sub-Saharan African context, specifically in Senegal. The authors show that SP might destroy value and reveal how individual variables such as SEFF, NSI and TCO affect experience value creation/destruction. Surprisingly, NSI creates value, revealing MMT as hybrid self-service technology.

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“…This result is consistent with the findings in Kpodar and Andrianaivo (2011); Lenka and Barik (2018) that found significant positive correlation between internet, mobile phones and FINC in Africa and Southern Asia respectively. On the contrary, Senou et al (2019) in a study on FINC within the West African Economic and Monetary Union from 2006-2017 and found a negative relationship between internet usage, mobile phone and FINC. These they attributed to constraints such as availability, accessibility, and affordability of internet in most WAEMU countries.…”

Section: 2) Effect Of Internet Usage (Intt) On Fincmentioning

confidence: 89%

The Effect of Technology Adoption on Financial Inclusion: A Cross-country Panel Analysis between China and Nigeria

Alabi

Olaoye

2022

EJBMR

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Purpose: This study aims to examine the effects of Technology Adoption on Financial Inclusion with focus on Automated Teller Machines, Internet usage and Mobile Cellular subscriptions as the major drivers in a cross-country analysis between China and Nigeria Research Design/Methodology: To examine the impact of Technology Adoption on Financial Inclusion, we employed Pooled OLS and Feasible Generalized Least Squares estimators. Financial Inclusion is represented by number of depositors with Commercial Banks per 1,000 adults’ population. Findings: The results reveal that Automated Teller Machines, Internet usage and Mobile Cellular Subscriptions exert insignificant positive effects on Financial Inclusion both in China and Nigeria. The technology variables however exert significant positive impact on Financial Inclusion as represented by other dummy countries in the Panel. The study also found that GDP growth rate has significant negative relationship with Financial Inclusion in China and Nigeria as well as the rest of the world as represented. Originality/Value: The findings of the study reveal that Technology Adoption has greater but untapped potentials capable of significantly influencing Financial Inclusion in both China and Nigeria.

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Financial inclusion dynamics in WAEMU: Was digital technology the missing piece?

Cited by 33 publications

References 30 publications

Impact of digital financial inclusion on ASEAN banking stability: implications for the post-Covid-19 era

Impact of digital financial inclusion on ASEAN banking stability: implications for the post-Covid-19 era

Drivers of the experience value of mobile money transfer service: Senegaleseuser perspectives

The Effect of Technology Adoption on Financial Inclusion: A Cross-country Panel Analysis between China and Nigeria

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