Financial Crises Management in Light of Accounting Information Systems Success: Investigating Direct and Indirect Influences

Abstract

The research’s purpose is to analyze the direct and indirect effects on financial crisis management in light of the accounting information system’s success in the local government context. The study adopted the positivist paradigm, a deductive quantitative approach, and a descriptive-analytical nature. Data were collected through the questionnaire, and the local authorities in Palestine represented the study population. The sample focused on the accounting and finance departments, and the analysis unit was based on the accounting information systems users. The study employed the techniques of Smart-PLS software in analyzing the data. The originality and novelty of the study mainly stem from the development of its own theory and model based on the fact that financial crisis management depends on accounting information systems. Establishing a model that clarifies accounting information system’s success–financial crisis management relationships, allowed examining that theory and relationships empirically. Empirical results and evidence prove the theory’s validity and the high reliability of its tested empirical model. The outcomes revealed the significant direct influence of the accounting information system’s success, with its dimensions system quality, information quality, service quality, system use, and user satisfaction, on the financial crisis management. In addition to the significant indirect influences of system quality and information quality on financial crisis management through the mediation of system use and user satisfaction. On the other hand, the system use and user satisfaction did not perform a mediating role in the influences between service quality and financial crisis management.