Festival Safety – Lessons Learned from the Stavanger Food Festival (the Gladmatfestival)

Mykletun, Reidar J.

doi:10.1080/15022250.2011.593363

Cited by 14 publications

(16 citation statements)

References 7 publications

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“…Crisis management is conversely management of reputation. A crisis that has been managed in a substandard manner strains the public image of an organization and a tourism destination far longer than the very crisis itself does in its acute phase (see also Mykletun, 2011).…”

Section: Aims Of the Articlementioning

confidence: 97%

Drama in the Snowfield: Audience Reaction to a Fatal Tourist Incident

Iivari¹

2014

Tourism Culture & Communication

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This article examines public reactions to a tourism safety incident by employing a drama theory approach. A discussion forum launched by a fatal dog sleigh accident serves as a platform for the chat group selected here as a case audience generating instantaneous reactions to the incident. The results suggest that interaudience communication constituted the incident as a drama and, as its subset, a tragedy with discernible episodes through an internal sense-making process. The audience interacted with each of the members in varying intensity, depending on changing individual interests. Explanation of the behavior of the audience can be derived from a drama theory approach. The existence of emotions, episodes, climax, and action in the audience's dynamic provide evidence for the explanation power of drama theory in tourism safety incident communication in chat groups. The article offers a cross-disciplinary approach contributing to interpretation of postincident communication in social media in the case of a tourism safety incident.

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Section: Aims Of the Articlementioning

confidence: 97%

Drama in the Snowfield: Audience Reaction to a Fatal Tourist Incident

Iivari¹

2014

Tourism Culture & Communication

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“…Problems are likely to arise, especially for festivals with subsequent dense crowding [ 89 ]. Crowding is an important issue when organising risk and safety management in festivals [ 90 ].…”

Section: Literature Reviewmentioning

confidence: 99%

How Fear of COVID-19 Affects the Behavioral Intention of Festival Participants—A Case of the HANFU Festival

Yang

Luo

Yao

2022

IJERPH

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The recovery of the tourism industry is an important issue that has attracted much attention during the COVID-19 pandemic. Sustainable and safe festival tourism is considered an effective way of aiding in the recovery of the industry. A face-to-face survey of participants in the Guangzhou Hanfu Festival was conducted to examine the relationship between fears of COVID-19, perceived risks, perceptual evaluations, festival attitudes, behavioral intentions, and crowding during this difficult time. Results clarified how fear affects behavioral intentions in festival research, and the mediation role of perceived risk and the moderation role of crowding was confirmed. A timely set of recommendations was provided to festival operators and local governments.

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“…Moreover, food festival segmentation studies classify the customers into meaningful groups which provide detailed and precise information for the policymaking in food provision, local food and regional food accessibility (Organ et al. , 2015), as well as food safety regulation (Mykletun, 2011).…”

Section: Literature Reviewmentioning

confidence: 99%

Segmenting food festivalgoers: experiential value, emotional state and loyalty

Hsu

Park

Miller

2022

BFJ

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PurposeThe primary purpose of this research is to segment food festivalgoers based upon their experiential value. Once those segments are found, it aims to examine whether the segments differ with regard to their perceived level of satisfaction, delight and loyalty.Design/methodology/approachA self-administered questionnaire was designed to assess the on-site festival experiential value, satisfaction, delight and loyalty of local and overseas visitors at the Macau International food festival. Data were analyzed by using the factor and cluster approach. To profile segments, a series of chi-square tests, ANOVAs and multivariate analysis of variance were performed.FindingsThis study uncovered three underlying dimensions of experiential value and classified four segments based on their experiential value among the food festivalgoers, which provides insightful implications for festival organizers and marketers. The segments differed in age, education level and place of residence. Furthermore, the multi-experiential value group was the most important segment, showing the highest festival satisfaction, delight and loyalty.Originality/valueExperiential value reflects a core value of festival attendees, where the experience is a determining factor in the creation of a successful festival and desirable outcomes. Limited studies, however, have been conducted to segment food festival markets according to their festival experience. This study identified experiential value, applying it as a segmentation criterion within a food festival setting.

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Festival Safety – Lessons Learned from the Stavanger Food Festival (the Gladmatfestival)

Cited by 14 publications

References 7 publications

Drama in the Snowfield: Audience Reaction to a Fatal Tourist Incident

Drama in the Snowfield: Audience Reaction to a Fatal Tourist Incident

How Fear of COVID-19 Affects the Behavioral Intention of Festival Participants—A Case of the HANFU Festival

Segmenting food festivalgoers: experiential value, emotional state and loyalty

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