“…In the past 20 years, increased attention has been given to describing aspects of individual job performance that fall outside the bounds of traditional conceptualizations of quantity or quality of task performance (see Podsakoff, MacKenzie, Paine, & Bachrach, 2000). Researchers have adopted a variety of different labels to describe these aspects, including organizational citizenship behavior (Organ, 1988;Smith et al, 1983), prosocial organizational behavior (Brief & Motowidlo, 1986), organizational spontaneity (George & Brief, 1992;George & Jones, 1997), contextual performance (Borman & Motowidlo, 1993;Motowidlo & van Scotter, 1994), and extrarole behavior (Van Dyne, Cummings, & McLean Parks, 1995;Van Dyne & LePine, 1998).…”