“…Unfortunately this is not always provided and parents of children born with a cleft have, historically, expressed dissatisfaction with the way that breastfeeding support and information is provided, often because staff lack knowledge and expertise (Nelson et While the CNS are trained to assess the infant's oral skills after birth and provide advice about appropriate and effective feeding methods, they may not always be able to attend in the immediate period after the birth (Beaumont, 2012). In such situations, mothers have reported receiving little or no support, being given inaccurate advice and being discouraged from even trying to breastfeed by the non-specialist health care professionals who are present (Bessell et al, 2010). This is likely to result in added stress, confusion, uncertainty and anxiety for parents and health professionals at a time that is already difficult (Lindberg & Berglund, 2011) …”