Feasibility and Perceptions of Cell Phone–Based, Health-Related Communication With Adolescents in an Economically Depressed Area

Sawni, Anju; Cederna-Meko, Crystal; LaChance, Jenny; Buttigieg, Angie; Le, Quoc; Nunuk, Irene; Ang, Joyce; Burrell, Katherine M.

doi:10.1177/0009922816645516

Cited by 8 publications

(3 citation statements)

References 12 publications

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“…This finding parallels studies that suggest that the use of mobile technology for communication (eg, text messaging) is preferred over email as a means of communication among many patients. 23 This suggests that use of mobile technology might be a similarly preferred method for health education over current strategies. Additionally, the decrease in email ownership and utilization among patients over time emphasizes the ever-changing nature of technological preferences.…”

Section: Discussionmentioning

confidence: 99%

Opportunities for and Barriers to Using Smartphones for Health Education Among Families at an Urban Primary Care Clinic

Real

Rounce

Henize

et al. 2018

Clin Pediatr (Phila)

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Mobile technology is omnipresent in society. Though studies suggest increased rates of smartphone accessibility, current access and barriers to smartphone usage at urban primary care clinics remains unclear. A self-administered survey was distributed to families presenting to an urban, underserved pediatric primary care clinic in spring 2017. Survey questions related to smartphone ownership and barriers to usage. A total of 273 parents completed the survey. Ninety-five percent of participants owned a smartphone. Fifty-eight percent of participants identified no barriers to smartphone usage. Among those who identified one or more barriers (n = 108), difficulties were primarily related to Wi-Fi access (46%), available phone memory (45%), existing phone data (28%), and discomfort with technology (11%). The majority of parents (59%) were interested in using a smartphone to learn about their child's health. In conclusion, there is opportunity to transform health education utilizing mobile devices, though disparities to usage should be considered.

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Section: Discussionmentioning

confidence: 99%

Opportunities for and Barriers to Using Smartphones for Health Education Among Families at an Urban Primary Care Clinic

Real

Rounce

Henize

et al. 2018

Clin Pediatr (Phila)

View full text Add to dashboard Cite

show abstract

“…Research to date shows some promising results. For example, a study that examined the feasibility of using cell-based communication with young people in an economically depressed area found that the majority of participants had cell phones, sent text messages and used other technology features (Sawni et al, 2016). Additionally, many were open to receiving health-related messages via mobile.…”

Section: Discussionmentioning

confidence: 99%

SMS for sexual health: A comparison of service types and recommendations for sexual health text message service providers

Willoughby

Muldrow

2016

Health Education Journal

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Objectives: Text message–based interventions may provide sexual health information to young people through a number of service types, from sending information on a regularly scheduled timeline, to providing an automated menu, to allowing young people to connect directly with health educators. While such service types exist, it is not clear which features young adults feel are most effective at allowing them to engage with sexual health information. Design: This study used a mixed-methods design (survey and focus groups) to assess perceptions of three types of sexual health text message services with young adults, a population particularly at risk of negative sexual health outcomes. Setting: College students from the US Pacific Northwest participated in the project. Method: Participants heard about three sexual health text message services, completed questionnaires and discussed each type. Focus groups were gender-separated. Results: Participants reported that services that allowed them to connect with a health educator would be highly useful, but automated services would be beneficial in bringing new topics to their attention. Participants perceived the purpose of the service types as different and felt each could be a useful resource, depending on the situation. Regardless of service type, participants wanted to personalise their experience. Participants wanted messages tailored to them and options to interact with the systems, from influencing topic selection to message timing. Conclusion: Each of the service types can be useful for young adults. Young adults perceive services that provide the opportunity to tailor information and interact with the system as beneficial.

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“…Sawni et al looked at communicating with adolescents in the USA in an area with a high level of poverty. They found that using cell phones was a very promising way to effectively communicate with that population through texting, phone calls/voicemail, email, and social media [ 22 ].…”

Section: Discussionmentioning

confidence: 99%

How Do Orthopaedic Patients Prefer to Be Contacted During a Pandemic?

Fellows¹,

Hind²,

Sidhu³

et al. 2022

Cureus

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Introduction Communication with patients is a vital part of the surgical pathway, and when done effectively, it can greatly improve patient outcomes and patient satisfaction and reduce canceled appointments. Different forms of communication work well for different patient demographics, and it is important to optimize communication techniques. We designed a study to review the communication preferences of orthopedic patients during the COVID-19 pandemic. Methods A cross-sectional study was performed by asking patients who were due to undergo orthopedic procedures to answer a questionnaire on their communication preferences, the reminder notice period for appointments, and safety and satisfaction ratings during the COVID-19 pandemic. Results Communication method preferences are influenced by patient factors such as gender and age. Phone calls were the most popular communication method throughout all patient groups, with 61% selecting it as their preference. Younger patients preferred multiple communication methods of phone calls, texts, and emails, whereas the older group had a stronger preference for letters. Letters were more popular among females (28% compared to 10% of males), whereas males had a stronger preference for other communication methods. The majority of patients said they would not have liked a letter prior to their clinic appointment (65%). Of those who indicated a preferred notice period, 73% would have liked five days or less notice prior to their clinic appointment, while 65% would have liked 10-14 days notice prior to their surgery. The average safety rating was 55%. The overall satisfaction rating with the communication process was 71.7%. Conclusion The COVID-19 pandemic has changed patient feelings towards healthcare and, as a result, changed the way healthcare is delivered. Communication method preferences among trauma and orthopedic patients vary and depend on factors such as gender and age. If healthcare departments can optimize their communication processes, they will improve their patient outcomes and enhance their resources.

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Feasibility and Perceptions of Cell Phone–Based, Health-Related Communication With Adolescents in an Economically Depressed Area

Cited by 8 publications

References 12 publications

Opportunities for and Barriers to Using Smartphones for Health Education Among Families at an Urban Primary Care Clinic

Opportunities for and Barriers to Using Smartphones for Health Education Among Families at an Urban Primary Care Clinic

SMS for sexual health: A comparison of service types and recommendations for sexual health text message service providers

How Do Orthopaedic Patients Prefer to Be Contacted During a Pandemic?

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