Family incivility, burnout and job satisfaction: examining the mediation effect

Abstract

PurposeDrawing from the work-home resources model and the conservation of resources theory, this study examines the potential of family incivility in instigating burnout and reduced job satisfaction.Design/methodology/approachThis study employed structured questionnaires to collect data from a sample of 290 doctors working in tertiary care hospitals across India. Measurement modeling was done using IBM AMOS 23.0 and PROCESS macro was employed for hypothesis testing.FindingsThe study revealed that family incivility has a positive spillover effect on burnout, subsequently leading to lowered levels of job satisfaction. Furthermore, burnout mediated the aforementioned relationship.Research limitations/implicationsThis study is cross-sectional, and a longitudinal study will help test more rigorously; the causal relationships between the focal variables are recommended. Self-report data pose limitations concerning common method bias. Data collected from different occupations and cultures would help with further generalizability of the results.Practical implicationsThis study establishes that incivility within the family can negatively affect various vital work outcomes. Accordingly, it is recommended for organizations to support employees to achieve improved work-family integration. Further research should explore various coping strategies that will help with mitigating these spillover effects.Social implicationsThis study offers a new perspective on the negative effect of family interactions on work-domain outcomes.Originality/valueThe paper extends the scholarly literature on stress and work-family interface by demonstrating that family incivility has spillover effects. This is the pioneering study that examines family incivility as a home demand causing long-term severe damages at work.

From family incivility to satisfaction at work: role of burnout and psychological capital

“…Running Model 4, we found a significant mediation effect of family incivility on job satisfaction through burnout (coefficient = 0.25 and 95% confidence intervals (CI) = 0.16, 0.24), based on bias-corrected confidence intervals derived from 5,000 bootstrapped samples (Preacher and Hayes, 2004). Thus, the result that burnout mediated the pathway between family incivility and job satisfaction is consistent with previous research findings (Paul et al. , 2021).…”

“…, 2021). Research has revealed adequate evidence (Paul et al. , 2021) confirming the association between family incivility and adverse work outcomes, namely job satisfaction.…”

“…Fourth, only a handful of studies have examined the spillover of family incivility from home to work in the Indian scenario (Gopalan et al. , 2021; Paul et al. , 2021; Sharma and Mishra, 2021).…”

“…Doctors' job satisfaction is of vital concern and has potential consequences for self and patient well-being, patient care and gradual advancement in the medical field (Deng et al. , 2018; Paul et al. , 2021; Srivastava et al.…”

“…Family incivility is a crucial aspect of study among Indian doctors due to four main reasons. First, recent research on doctors in India has emphasized the prevalence of family incivility and its adverse effects spilling over to work outcomes (job satisfaction and burnout) (Paul et al, 2021). To the authors' best knowledge, no studies have explored the potential variables that moderate, minimizing the adverse effects family incivility is spilling over to job attitudes (job satisfaction) and work demands (burnout), especially chronic ones that affect mental well-being.…”