“…A potential explanation for false-negative test results are inhibitors such as heme factor, hemin, bilirubin, bile salts, lactoferrin, and immunoglobulins, as they interfere with PCR, leading to false-negative results [3]. Alternatively, falsely negative PCR results have been documented in patients with immunocompromised states in the setting of high viral loads [6]. Although HSV is self-limiting, acyclovir is one of the first-line treatments used for symptom resolution of acute flare-ups and chronic management [2].…”