2014
DOI: 10.1007/s11002-014-9283-4
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Falling in love with brands: a dynamic analysis of the trajectories of brand love

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Cited by 127 publications
(147 citation statements)
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References 31 publications
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“…Carroll and Ahuvia (2006, p. 81) defined BL as "the degree of passionate emotional attachment a satisfied consumer has for a particular trade name." BL can lead to critical consumer responses that have key outcomes for firms (Batra, Ahuvia, & Bagozzi, 2012), and is considered to be a relationship between consumers and their brands that involves a long-lasting, deep affection for the brand (Langner et al, 2016). BL is usually regarded as qualitatively distinct from liking and as a more intense affective response (Carroll & Ahuvia, 2006), but it is still related to liking (Sternberg, 1987).…”
Section: Theoretical Background and Hypothesesmentioning
confidence: 99%
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“…Carroll and Ahuvia (2006, p. 81) defined BL as "the degree of passionate emotional attachment a satisfied consumer has for a particular trade name." BL can lead to critical consumer responses that have key outcomes for firms (Batra, Ahuvia, & Bagozzi, 2012), and is considered to be a relationship between consumers and their brands that involves a long-lasting, deep affection for the brand (Langner et al, 2016). BL is usually regarded as qualitatively distinct from liking and as a more intense affective response (Carroll & Ahuvia, 2006), but it is still related to liking (Sternberg, 1987).…”
Section: Theoretical Background and Hypothesesmentioning
confidence: 99%
“…Considering the offline context, Algesheimer et al (2005) stated that participation in a brand community increases members' affection for the brand. Other authors have also argued that favorable brand experiences over time, outside social media, lead to the development and maintenance of BL (Langner et al, 2016;Roy et al, 2013), and that non-controlled brand communications are positively related to BL (Roy et al, 2013). Regarding the online context, Hudson, Huang, Roth, and Madden (2016) stated that consumers who engage with their favorite brands using social media have stronger relationships with those brands compared with consumers who do not interact with their favorite brands using social media.…”
Section: Theoretical Background and Hypothesesmentioning
confidence: 99%
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“…This, however, does not show the trajectory of a brand, which is more relevant to measure, rather than observing its state at a given time [25]. Only then can we understand the movements in brand perception and the factors influencing those movements.…”
Section: Perception Bandsmentioning
confidence: 98%
“…Penelitian yang dilakukan oleh Langner, Bruns, Fischer, & Rossiter (2016) meneliti tentang identifikasi merek dan citra merek dalam konteks komunitas pengendara motor, penelitian mereka menyebutkan bahwa kedua variabel ini berperan penting dalam memperkuat hubungan antara konsumen dengan merek tertentu (brand relationship), rasa cinta merupakan salah satu faktor utama dari timbulnya hubungan antar konsumen dan merek (Fournier, 1998 Pengambilan data menggunakan kuesioner daring dengan menggunakan bantuan GoogleForms. Pernyataan dalam kuesioner dinilai dengan menggunakan skala likert dengan 5 pilihan jawaban, di mana skor 1 adalah Sangat Tidak Setuju dan skor 5 adalah Sangat Setuju.…”
Section: Citra Merkunclassified