“…The various established drivers of OCB include individual characteristics, such as personal values (Arthaud-Day, Rode, & Turnley, 2012), as well as contextual factors, such as perceptions of organizational justice (Whitman, Caleo, Carpenter, Horner, & Bernerth, 2012) and leadermember exchanges (Wayne & Green, 1993). Yet negative factors, such as excessive workload (Noblet, McWilliams, Teo, & Rodwell, 2006) or role stress (Eatough, Chang, Miloslavic, & Johnson, 2011), also may steer employees away from OCB.…”