This qualitative study uses on-line qualitative survey and a focus group to understand how civil justice is experienced by pro se (unrepresented) defendant tenants who have been evicted. With eviction rates on the rise and social cohesion and neighborhood stability in decline in communities across America, legal researchers and housing advocates have sought to understand how to remedy this emerging crisis. Our understanding of eviction as a social and legal phenomenon has significantly grown thanks to a growing body of social, economic, and empirical legal research which lays bare the structural barriers that exacerbate the rate of eviction for low-wealth tenants including legislation that lacks teeth, an adversarial legal system that limits right to counsel, federal housing legislation that goes unenforced, and a legal landscape that is hostile to indigent pro se defendant tenant litigants. Importantly, housing policy advocates routinely fail to consult with low-wealth renters and defendants in eviction proceedings; this lack of consumer input results in policy solutions designed to benefit those who already succeed within this system, and which perpetuate long-standing legal inequalities. The findings from this research describe the experience of eviction as the absence of justice which instead produces insecurity and powerlessness, diminished physical and emotional wellbeing, problems compounded by lack of resources and poor communication, with moments of resiliency.Understanding the perspectives and aspirations of pro se defendant tenants will help policy makers allocate resources and ensure the justice needs of low-income tenants are satisfied.