Factors relating to nurse satisfaction with communication during the bedside handover

Karmila, Rina; Handiyani, Hanny; Rachmi, Shanti Farida

doi:10.1016/j.enfcli.2019.04.098

Cited by 6 publications

(4 citation statements)

References 18 publications

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“…In addition, according to our study, age, evaluation of professional achievement and having children under the age of 19 were found to be signifi cant in the model. Th e results of other studies, on the other hand, showed that there was a signifi cant relationship between communication during patient care and nurse satisfaction, and also showed that there were signifi cant relationships between age, years of service, self-effi cacy and nurses' job satisfaction [28]. In addition, a narrative review of 47 articles showed that there was a positive relationship between communication and job satisfaction among nurses, which translates into a reduced risk of burnout [29].…”

Section: Selected Aspects Of Patient Communication and Occupational B...mentioning

confidence: 93%

“…Ponadto według naszych badań istotne w modelu okazały się wiek, ocena osiągnięć zawodowych i posiadanie dzieci do 19 roku życia. Wyniki innych badań zaś wykazały, że istniał istotny związek między komunikacją podczas opieki nad pacjentem, postrzeganą przez pielęgniarkę, a satysfakcją pielęgniarki, a także wykazały, że istniały istotne związki między wiekiem, stażem pracy, poczuciem własnej skuteczności i satysfakcją z pracy pielęgniarek [28]. Ponadto w przeglądzie narracyjnym 47 artykułów wykazano, że istnieje pozytywny związek między komunikacją a satysfakcją z pracy wśród pielęgniarek, co przekłada się na zmniejszenie ryzyka wypalenia zawodowego [29].…”

Section: Dyskusjaunclassified

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Selected aspects of patient communication and occupational burnout among nurses working during the COVID-19 pandemic

Mazur,

Kozakiewicz,

Białorudzki

et al. 2023

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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Aim. The purpose of the study was to assess how perceived verbal and non-verbal communication, occupational burnout, age, having children and satisfaction with job performance interact with communication with patients among nurses during the COVID-19 pandemic. Material and methods. Total number of 1187 female nurses, who declared that they work with patients on a daily basis, were included in the analyses. The mean age of the respondents was 50.4 (SD = 10.1) years. The study used the author’s questions relating to perceived verbal and non-verbal communication, as well as the HPCSS-12 (Health Professionals Communication Scale) and BAT-12 (Burnout Assessment Tool) scales. Results. In the linear regression model perceived importance of non-verbal communication (b = 0.135; p<0.001) and emotional impairment measured by BAT-12 (b = -0.092; p = 0.003), proved to be the main predictors of the total HPCSS-12 score. Age (b = -0.085; p = 0.003), satisfaction with achievements at work (b = 0.082; p = 0.007), having children (b = 0.072; p = 0.012) and perceived importance of verbal communication (b=0,082; p=0,014) were found to be further predictors. Conclusions. It is important to implement expert training and continue educating nurses in areas related to proper communication, which will allow them to respond adequately and humanely to patients’ expectations.

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Section: Selected Aspects Of Patient Communication and Occupational B...mentioning

confidence: 93%

Section: Dyskusjaunclassified

Selected aspects of patient communication and occupational burnout among nurses working during the COVID-19 pandemic

Mazur,

Kozakiewicz,

Białorudzki

et al. 2023

Pielegniarstwo XXI Wieku / Nursing in the 21st Century

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“…This type of clinical handover is distinguished by the patient-centered [ 11 , 12 ] and family [ 13 , 14 ] approach, by the direct involvement of patients [ 6 , 15 , 16 ], care givers, and relatives [ 17 , 18 , 19 ], and by inciting nurses to ask questions [ 10 , 20 ] and to express their opinions or comments in the handover [ 21 , 22 ]. It is also characterized by the sharing of information with patients [ 23 , 24 , 25 ] and families [ 14 , 26 ], which may require nurses to make a conscious choice of the information to be shared [ 27 ] and to discuss [ 28 , 29 ] and plan the care for the next shift together with the patient and family [ 30 , 31 , 32 ]. It also includes monitoring the evolution of the patient’s condition [ 33 , 34 ] and performing safety checks on the patients’ medical devices [ 35 , 36 ].…”

Section: Introductionmentioning

confidence: 99%

Influencing Factors of Nurses’ Practice during the Bedside Handover: A Qualitative Evidence Synthesis Protocol

Cruchinho

Teixeira

Lucas

et al. 2023

JPM

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Nursing Bedside Handover (NBH) is acknowledged as a nursing practice implemented at the patient’s bedside to improve communication safety during the shift change, but it is vulnerable due to inconsistent application among nurses. This synthesis of qualitative evidence aims to review and synthesize the perceptions and experiences of nurses regarding the factors that, in their perspective, influence NBH practice. We will follow the thematic synthesis methodology of Thomas and Harden and the Enhancing Transparency in Reporting the Synthesis of Qualitative Research (ENTREQ) Statement guidelines. A search will be conducted through the databases of MEDLINE, CINAHL, Web of Science, and Scopus, and we will follow the three-step search process to identify primary studies with qualitative or mixed-method research designs and projects of quality improvement. The screening and selection of the studies will be carried out by two independent reviewers. We will use the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) to report the screening, search, and selection of studies. To assess its methodological quality, two reviewers will independently use the CASM Tool. The extracted data will be reviewed, categorized, and summarized in tabular and narrative formats. The findings obtained will allow us to inform future research and change management led by nurse managers.

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“…The Indonesian of Ministry of Health has developed a module on nursing communication (Anjaswarni 2016); however, the topics on the module are still for ‘general’ nursing communication. There are only few studies related to communication in nursing practice and education that have been conducted in Indonesia and none related to communication in cancer care (Anwar et al 2020; Ardita et al 2019; Claramita et al 2016; Karmila et al 2019).…”

Section: Introductionmentioning

confidence: 99%

Embedded spiritual conversation in cancer communication: lived experiences of nurses and patients/relatives

Rochmawati

Minanton

2020

International Nursing Review

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Aim The study aimed to illuminate the experiences of patients, relatives and nurses in an oncology setting by exploring communication in cancer care. Background Like elsewhere in health settings, communication is a major component in cancer care and has an impact on patient’s outcome. However, nurse–patient/relatives communication is still recognized as an ongoing challenge. Evidence is lacking on the nurse–patient communication in Indonesia particularly in oncology settings. Design of study The current study explored the lived experiences of patients, relatives and nursing regarding communication in an oncology setting at a private Islamic hospital. A phenomenological research design on the basis of the naturalistic paradigm was employed. The researchers purposely selected 16 participants and conducted semi‐structured interviews using an interview guide. Colaizzi’s naturalistic phenomenological approach was utilized to analyse the data. Results Three themes emerged from the data: Building a compassionate relationship, Spiritual and religious discussion, Maintaining hope. Developing trust and providing empathy as well as showing genuineness are elements in building the compassionate relationship. The religious and spiritual discussion includes reminders to pray and increase self‐transcendence awareness. Patients and their relatives welcome such discussion. Maintaining hope is part of communication that can preserve positive feelings, goals and beliefs of patients and their families for their well‐being. Conclusion Establishing compassionate relationship is the basis of communication in cancer care. Spiritual and religion, and hope are aspects that nurses and patients and their relatives discuss among themselves. These aspects may affect patient’s outcome and quality of care and require further research. Implication for nursing and health policy Findings suggest that it is important to have communication during cancer care, which includes compassion, spiritual and religious aspect, and hope as it potentially enables patients and relatives to deal with their cancer journey. Our findings have implications for nursing practice, education and policy so that there is an integration of biopsychosocial, and spiritual and religious aspects in cancer communication.

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Factors relating to nurse satisfaction with communication during the bedside handover

Cited by 6 publications

References 18 publications

Selected aspects of patient communication and occupational burnout among nurses working during the COVID-19 pandemic

Selected aspects of patient communication and occupational burnout among nurses working during the COVID-19 pandemic

Influencing Factors of Nurses’ Practice during the Bedside Handover: A Qualitative Evidence Synthesis Protocol

Embedded spiritual conversation in cancer communication: lived experiences of nurses and patients/relatives

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