Abstract:Digitalization affects many industries, including the service sector. In this area, under the influence of the “digitalization” of the economy, there is a tendency to transfer consumer demand to the Internet. The processes of digitalization of retail trade began several years ago, but during the coronavirus pandemic, they accelerated several times, as evidenced by the growth of turnover of Internet companies. The aim of the study is to predict the share of e-commerce in the structure of retail trade. Research … Show more
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