Factors influencing user participation in social media: Evidence from twitter usage during COVID-19 pandemic in Saudi Arabia

Mohammed, Abdul Alem; Ferraris, Alberto

doi:10.1016/j.techsoc.2021.101651

Cited by 58 publications

(40 citation statements)

References 84 publications

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“…COVID-19 negatively affected the banking sector in China [25] but promoted the development of competitors (fintech sector) [26]. During the epidemic, the public reduced the frequency of going out [27], and increased internet activity to avoid contracting COVID-19 [28][29][30]. Jiang and Stylos (2021) found that consumer habits changed significantly during the epidemic, with a rapid increase in personal online spending and an essential role for digital technology.…”

Section: Covid-19 and Fintech Sectormentioning

confidence: 99%

The Impact of COVID-19 on Bank Sector Traditional Business Model Sustainability in China: Bank Branch Versus Fintech

Yan

Jia

2022

Front. Phys.

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This paper aims to analyze the impact of COVID-19 on the sustainability of the banking sector and the fintech sector. In China, where banks’ revenue mainly comes from branches, we collect relevant data manually and use the OLS model for empirical analysis. The results show that as the COVID-19 infection rate increases, the number of bank branches decreases significantly, which threatens the banking sector’s sustainability. The fintech sector acts as a competitor to the banking sector. With the increase of COVID-19 infection rate, the public pays more attention to fintech, promoting the development of the fintech sector. Moreover, the impact of COVID-19 on these two sectors will diminish over time. In addition, this paper finds that COVID-19 further weakens the number of bank branches during the epidemic through the mediating effect of fintech. The findings of this paper help to assess the sustainability of the different financial sectors during the epidemic, which is essential for financial stability.

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Section: Covid-19 and Fintech Sectormentioning

confidence: 99%

The Impact of COVID-19 on Bank Sector Traditional Business Model Sustainability in China: Bank Branch Versus Fintech

Yan

Jia

2022

Front. Phys.

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“…As social media continues to play a pervasive role in the way people think, act and react to the world, it is also changing one of the most crucial ways of actually helping the world: how people respond to emergencies and disasters. In the event of crisis, people are eager to participate in the information-sharing process through various social networking sites [ 30 ]. Paul [ 31 ] says that the range of state officials, other organizations, and individuals have all used social media to respond to emergencies.…”

Section: Literature Reviewmentioning

confidence: 99%

Scale development and validation for usage of social networking sites during COVID-19

Khan

Azhar

Rahman

et al. 2022

Technology in Society

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“…Throughout the lockdowns, social media and the Internet acted as a main source of information for citizens [ 36 , 37 ], with social media use rapidly increasing during the crisis [ 38 ]. Communication during the pandemic was characterized by knowledge communities, organized into hierarchies of subgroups with clear geopolitical and ideological characteristics [ 39 ].…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

How Official Social Media Affected the Infodemic among Adults during the First Wave of COVID-19 in China

Liu

Chen

2022

IJERPH

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The COVID-19 pandemic has demonstrated that social media can impact society both positively (e.g., keeping citizens connected and informed) and negatively (e.g., the deliberate spreading of misinformation). This study aims to examine the underlying mechanisms of the relationship between official social media accounts and the infodemic, experienced during the first wave of COVID-19 in China. A theoretical model is proposed to examine how official social media accounts affected the infodemic during this period. In total, 1398 questionnaire responses were collected via WeChat and Tencent QQ, two leading Chinese social media platforms. Data analysis was conducted using Partial Lease Squares Structural Equation Modeling (PLS-SEM), moderation effect analysis, and mediation effect analysis. Results indicate that the Information Quality (IQ) of Official social media accounts (β = −0.294, p < 0.001) has a significant negative effect on the infodemic. Mediation effect analysis revealed that both social support (β = −0.333, 95% Boot CI (−0.388, −0.280)) and information cascades (β = −0.189, 95% Boot CI (−0.227, −0.151)) mediate the relationship between IQ and the infodemic. Moderation effect analysis shows that private social media usage (F = 85.637, p < 0.001) positively moderates the relationship between IQ and the infodemic, while health literacy has a small negative moderation effect on the relationship between IQ and the infodemic. Our findings show that, in the context of Chinese media, official social media accounts act as a major source of information for influencing the infodemic through increasing social support and reducing information cascades for citizens.

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Factors influencing user participation in social media: Evidence from twitter usage during COVID-19 pandemic in Saudi Arabia

Cited by 58 publications

References 84 publications

The Impact of COVID-19 on Bank Sector Traditional Business Model Sustainability in China: Bank Branch Versus Fintech

The Impact of COVID-19 on Bank Sector Traditional Business Model Sustainability in China: Bank Branch Versus Fintech

Scale development and validation for usage of social networking sites during COVID-19

How Official Social Media Affected the Infodemic among Adults during the First Wave of COVID-19 in China

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