Factors Influencing Trust in Remote Teams

Abstract

For the research we chose to analyze remote teams and the factors that influence trust in conducting professional activities remotely, due to the fact that in the current context this type of activity is much more widespread than we imagined three years ago. We have tried to understand how trust in remote work can be influenced in order to avoid possible problems caused by ignorance. For managers as well as for members of remote teams, establishing relationships based on trust has been and continues to be a challenge at the moment. The present study wants to highlight which are the main groups of factors that we must consider regarding the relationship with the element of trust in the context of conducting remote work. For the empirical data collection, we used a questionnaire. The data were analyzed with SPSS factorial analysis. The results obtained in the analysis of the factors show us that in our country, at present, there are no significant differences between the aspects considered important from the perspective of the remote team leader compared to the simple members. The nine factors were grouped into two components both for remote team leaders and for their simple members. For organizations operating in a remote system, it is important to remember the two defining components, in order to act accordingly when faced with productivity issues or adaptation to the new work system.