Factors Influencing the Success of Business Model in the Hospitality Service Industry

Langvinienė, Neringa; Daunoravičiutė, Ingrida

doi:10.1016/j.sbspro.2015.11.503

Cited by 39 publications

(36 citation statements)

References 25 publications

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“…Previous studies suggested several definitions of the business model (see for example Girotra & Netessine, 2013;Peters et al, 2013;Langvinienė & Daunoravičiūtė, 2015;Geissdoerfer et al, 2016). For instance, Peters et al (2013) defined the business model as a structured presentation of the major components used for creating value.…”

Section: Business Modelmentioning

confidence: 99%

A Holistic Model for Sustainable Restaurant Operations using the Business Model Canvas Approach

Mohammad

AbouElezz

2020

Journal of Association of Arab Universities for Tourism and Hos

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Providing sustainable food services has become a common practice of many hospitality enterprises around the world. Nevertheless, previous studies focused on a specific aspect of sustainable restaurants and lacked a comprehensive investigation of their overall operations. Therefore, this study aims to apply the Business Model Canvas approach to develop an integrated business model that enable successful operations of sustainable restaurants. A qualitative approach was adopted in this study using the Delphi technique as an instrument for collecting primary data. The process of primary data collection involved three rounds. The first round included administering an open-ended questionnaire that captured the nine aspects of the business model canvas for eco-friendly restaurants. The second round aimed to revise the model that was developed based on the results of the first round, while the third round aimed to establish a consensus on the revised model. A panel of experts including 19 academic and industry experts were recruited in the empirical investigation. The results of the study provided some eco-friendly practices that were incorporated into a holistic model that captures the major operations of sustainable restaurants. Doing so contributes to the hospitality literature by addressing a knowledge gap as well as contributes to the industry through the proposed empirical model. 1.Introduction Sustainability refers to the enhancement of human life without harming the environment or undermining the capabilities of the natural system (Jang et al., 2017). Unfortunately, the foodservice industry is considered to be the least sustainable sector in the service industry, given its major contribution to greenhouse gas emissions, increased solid waste, and high consumption of water and energy (Chou et al., 2016; Jang et al., 2017; Kim & Hall, 2020). In fact, it was estimated that food production is responsible for up to 30% of the environmental impacts (Salmivaara & Lankoski, 2019). On the other side, the number of green customers or environmentally conscious people is growing worldwide due to increased health and ecological awareness that drove many people to consume organic, healthy, and climate-friendly foods (

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Section: Business Modelmentioning

confidence: 99%

A Holistic Model for Sustainable Restaurant Operations using the Business Model Canvas Approach

Mohammad

AbouElezz

2020

Journal of Association of Arab Universities for Tourism and Hos

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“…An interesting discussion on business models in tourism sector concerns the accommodation and catering services. M. Diaconu and A. Dutu [46] paid attention to the evolution of hotel industry towards innovative business models, while N. Langviniene and I. DaunoraviÞinjtơ [47] in their publication listed a number of factors that need to be taken into account when creating a business model to be successful in the hotel industry.…”

Section: Characteristics Of Business Modelsmentioning

confidence: 99%

A Business Creation in Post-Industrial Tourism Objects: Case of the Industrial Monuments Route

Szromek

Herman

2019

Sustainability

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The aim of this article is to discuss the basic types of business transformations identified in post-industrial heritage sites in the context of changes in business models. The basis for this analysis is the research carried out in 2017 in 42 post-industrial tourism objects, in the Industrial Monuments Route (IMR) largest in Poland, that is a part of European Route of Industrial Heritage. The analysis of historical changes and the documentation of objects, within the Industrial Monuments Route, made it possible to identify three transformation types in business models of these objects. The post-production organization model can be considered the most popular scheme on the analyzed route. It concerns an enterprise or cultural institution, that previously was a production or extraction plant and currently services tourists only. Although these objects were not designed with tourists in mind, they perfectly fulfill this function due to the presented transformations.

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“…N. Langvould and I. Daunoraviþinjtơ [57], in a publication on factors that influence the success of a business model in the hospitality service industry, show that technology is one of the most important factors because it can reduce the cost of business. In addition, technology has a strong relationship with Sustainability 2020, 12, 44 6 of 22 other factors, which include internal and external marketing, relationship management, innovation, value proposition, and employee competencies.…”

Section: Business Models In Tourismmentioning

confidence: 99%

The Development of Mobile Tourism in the Upper Silesian Metropolitan Area of Poland

Naramski

Herman

2019

Sustainability

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Smart tourism is a concept that is becoming more and more popular worldwide in modern tourism. It is a tourism orientated part of the smart city concept, which can also be treated as a specific type of business model. Support and presence of tourist attractions for smartphone users through various apps is one of the first technological stages in the process of adapting this concept in a touristic region. Therefore, the paper's aim was to observe and measure the development of touristic sites' presence in mobile applications, in a developing touristic region. In order to do so, we compared data obtained from mobile applications in the years 2015 and 2019. The selected apps contain databases of touristic sites and allow tourists to search for attractions, hotels and restaurants. The comparison showed quantitative changes in the number of those types of objects found by mobile apps in the Upper Silesian metropolitan area, picturing the development and use of those apps in this given region.

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Factors Influencing the Success of Business Model in the Hospitality Service Industry

Cited by 39 publications

References 25 publications

A Holistic Model for Sustainable Restaurant Operations using the Business Model Canvas Approach

A Holistic Model for Sustainable Restaurant Operations using the Business Model Canvas Approach

A Business Creation in Post-Industrial Tourism Objects: Case of the Industrial Monuments Route

The Development of Mobile Tourism in the Upper Silesian Metropolitan Area of Poland

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