2022
DOI: 10.4067/s0718-33052022000300574
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Factors influencing the post-implementation user satisfaction of SAP-ERPS

Abstract: Enterprise resource planning systems (ERPs) have become an essential management tool for large and small companies alike. Although several papers on ERPs have been published in recent decades, only some studies have focused on user satisfaction during post-implementation. Based on the theories of technological acceptance and task-technology fit, we examine how the interrelationship of individual attitudes and matching between task and ERP affects user satisfaction in a public university that adopted an SAP-ERP… Show more

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Cited by 2 publications
(2 citation statements)
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“…The estimation of the external show clarifies the relationship between builds and marker variables. The measurement of the outer model determines how latent variables (constructs) are measured (Cataldo et al, 2022). The external show is utilized to test the legitimacy and unwavering quality of the investigative show.…”
Section: Evaluation Of the Outer Model Measurement Modelmentioning
confidence: 99%
“…The estimation of the external show clarifies the relationship between builds and marker variables. The measurement of the outer model determines how latent variables (constructs) are measured (Cataldo et al, 2022). The external show is utilized to test the legitimacy and unwavering quality of the investigative show.…”
Section: Evaluation Of the Outer Model Measurement Modelmentioning
confidence: 99%
“…the end users, the employees and the contractors. The effectiveness of an application has a large impact as referred from [14]. In other words, the customers, the vendors and the employees.…”
Section: Introductionmentioning
confidence: 99%