“…To achieve holistic planning and development of smart cities in Malaysia, MSCF serves as a guide and reference to Local Authorities (LAs) such as city managers, state governments, federal ministries and departments, academicians, industry players, and other interested stakeholders. As the third tier of the Malaysian government, LAs play significant roles in the city's development and maintenance (Atan, Abdul Rahman, Sawiran, Mohamed & Mail, 2010;Samsurijan, Ebekozien, Azazi, Shaed & Badaruddin, 2022) which include maintaining roads and providing safe transport, ensuring reliable waste management systems, and developing and maintaining leisure amenities and recreational facilities among others (Ab Majid, Mohamed, Haron, Omar & Jomitin, 2014;Said, Amin & Ismail, 2020).…”