2017
DOI: 10.1108/el-05-2016-0112
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Factors influencing the adoption of digital reference services among the university librarians in Pakistan

Abstract: Purpose This study aims to explore the factors affecting the adoption of digital reference services (DRS) among the university librarians in Pakistan. Design/methodology/approach Based on the adapted unified theory of acceptance and use of technology (UTAUT) model, the proposed study tested 12 hypothetical relationships through structural equation modelling (SEM) techniques. The study approach was quantitative based on a questionnaire distributed online to a sample of Pakistani university librarians and comp… Show more

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citations
Cited by 22 publications
(16 citation statements)
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References 56 publications
(64 reference statements)
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“…The highest weightage to computer literacy as IL course component, exhibits panelists' personal or other experience in lacking ICT skills. This result is not very surprising as a number of prior studies confirm unsatisfactory ICT adoption behaviour and skills among librarians in Pakistan (Arif and Mahmood, 2012;Ahmed and Rehman, 2016;Farooq et al, 2016;Khan et al, 2017). The experts involved in Delphi also considered computer literacy very important for research students and a major unit of IL course.…”
Section: Discussionmentioning
confidence: 75%
“…The highest weightage to computer literacy as IL course component, exhibits panelists' personal or other experience in lacking ICT skills. This result is not very surprising as a number of prior studies confirm unsatisfactory ICT adoption behaviour and skills among librarians in Pakistan (Arif and Mahmood, 2012;Ahmed and Rehman, 2016;Farooq et al, 2016;Khan et al, 2017). The experts involved in Delphi also considered computer literacy very important for research students and a major unit of IL course.…”
Section: Discussionmentioning
confidence: 75%
“…Furthermore, UTAUT framework is valid, strong theoretical integration, supporting customer context, and most dominant in studying individual-level adoption. 43,44…”
Section: Methodsmentioning
confidence: 99%
“…Furthermore, UTAUT framework is valid, strong theoretical integration, supporting customer context, and most dominant in studying individual-level adoption. 43,44 To strengthen the foundation of the proposed model and create a novelty value to the context of this study, TRI 2.0 has been embarked into the model. It will enable to evaluate the level of individual readiness toward acceptance of cloud computing.…”
Section: Methodsmentioning
confidence: 99%
“…Other researchers did not succeed [6,13]. And some researchers only find the effect of some dimensions of UTAUT [8,10,11,17].…”
Section: Hypothesismentioning
confidence: 98%