Factors Influencing E-WOMs in Restaurant Business: Evidence from Bangladesh

Fakir, Md Kawshar Jahan; Miah, Md Rukon

doi:10.35912/joste.v3i1.1169

Cited by 4 publications

(4 citation statements)

References 71 publications

(83 reference statements)

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“…The choice of a suitable research method is based on the study of the objectives and literature to determine the research question (Baeshen, Al-Karaghouli, & Ghoneim, 2017). In this research, literature reviews assume that the survey method is the best way to investigate the relationship (Fakir & Miah, 2021). A quantitative method of study was conducted in collecting, analyzing, and interpreting data.…”

Section: Methodsmentioning

confidence: 99%

Cyberbullying among University Students: A Study on Bangladeshi Universities

Fakir

2023

JSHE

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Purpose: The study aimed to disclose the factors which directly and/or indirectly influence cyberbullying among university students and to find solutions and/or provide suggestions about overcoming cyberbullying among university students. Methodology: The study's goal is to identify the factors that influence cyberbullying among university students. The research team collected 202 data points through a seven-point Likert scale questionnaire. A descriptive research methodology was used for this study. The sampling method was probability. The descriptive statistics analysis, reliability testing, and regression analysis were all carried out using the SPSS 26.0 Version. Results: All of the independent variables, including social influences, use of social media, internet addiction, social anxiety, and trait anger, have a positive impact on cyberbullying. Limitations: The study used only five variables and focused on Bangladeshi university students as a sample. Contribution: This research will help to understand cyberbullying and raise awareness about it among students, authorities, the government, and other interested parties, as well as provide recommendations to students on how to stay safe online and prevent cyberbullying among them.

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Section: Methodsmentioning

confidence: 99%

Cyberbullying among University Students: A Study on Bangladeshi Universities

Fakir

2023

JSHE

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“…In addition, government agencies need to adopt a comprehensive information security policy and ensure that all employees understand and comply with the policy. Training and awareness-raising among government employees is also important to ensure that they are able to identify and effectively deal with cyber security threats (Fakir & Miah, 2021).…”

Section: Cyber Law Implications For Government Agenciesmentioning

confidence: 99%

Cyber law analysis of E-KTP data leakage: A case approach of 102 million KTP data allegedly leaked from the Ministry of Social Affairs to a hacker forum

Sahatatua,

Gusmaria,

Astawa

et al. 2024

Journal of Multidisciplinary Academic and Practice Studies

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Purpose: The Identity Card (KTP) is a personal identification document mandatory for all Indonesian citizens. The Indonesian government, through Law No. 24 of 2013 on Population Administration and its implementing regulation, Permendagri No. 73 of 2022, regulates the detailed recording of identity in population documents to ensure official registration and protection of every citizen's identity. However, the issue of data leakage has become increasingly urgent in today's digital era. The case of the leak of 102 million KTP data from the Ministry of Social Affairs (Kemensos) raises significant concerns regarding the privacy and security of individual data. This data leak, allegedly spread on a hacker forum, highlights the vulnerabilities of the government's information technology infrastructure. Method: This research employs a document analysis method, collecting information from primary and secondary sources, including news reports, laws, and regulations related to data security, as well as case studies on cybercrime. An interdisciplinary approach is used, combining literature from law, information technology, and cybersecurity to gain a comprehensive understanding of the legal challenges in the E-KTP data leak case. Results: The findings emphasize the importance of strengthening regulations, raising public awareness, and enforcing strict legal measures to protect personal data. This research aims to provide insights into improving personal data protection and information security in Indonesia, offering recommendations for enhancing the protection of citizens' data in the future.

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“…E-WOM membantu konsumen untuk membuat keputusan sebelum melakukan pembelian sebuah produk/ jasa. Konsumen mengumpulkan informasi melalui review produk/ layanan yang disediakan oleh konsumen lain (Fakir & Miah, 2021). E-WOM juga mampu membentuk perilaku konsumen akan perilakunya terhadap sebuah produk/jasa karena informasi yag dibagikan melalui e-WOM oleh konsumen sebelumnya dinilai dapat dipercaya dan tidak berlebihan (Seo et al, 2020).…”

Section: Tinjauan Pustakaunclassified

Pengaruh E-Wom, Citra Destinasi dan Fasilitas terhadap Kepuasan Wisatawan di Kebun Raya Purwodadi

Putri,

Roedjinandari,

Risfandini

2023

SIMO

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Purpose: The aim of this research is to analyze the influence of e-WOM, Image, and Facilities in tourism destinations because those three variables are connected and are used to build visitors’ perception of a tourist destination and serve as some of the determinant factors of tourist satisfaction. Methodology: This research is using a quantitative approach by distributing survey questionnaires to 120 respondents. However, the fully filled-up questionnaire is only 100. Results: The result of the survey questionnaire is analyzed using SPSS 25 software with descriptive statistics and regression analysis. In this research, e-WOM is not influencing the satisfaction of visitors to Purwodadi Botanical Garden. However, images and facilities are influencing the visitors' satisfaction. All three variables are simultaneously influencing the visitor satisfaction of Purwodadi Botanical Garden so the management has to improve all those aspects. Limitation: This research has limitation because it is only investigating the influence of three variables to visitor satisfaction namely: e-WOM, image, and facilities. Other researchers are expected to study the influence of other variables to visitor satisfaction. Contributions: This research is filling up the gap of research on visitor satisfaction based on the influence of e-WOM, image, and facilities in Purwodadi Botanical Garden. Until this research is conducted, there are no other researcher conducting the research with the same variables on visitor satisfaction in Purwodadi Botanical Garden. The result of this research is expected to give insight to Purwodadi Botanical Garden to improve on visitor satisfaction.

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Factors Influencing E-WOMs in Restaurant Business: Evidence from Bangladesh

Cited by 4 publications

References 71 publications

Cyberbullying among University Students: A Study on Bangladeshi Universities

Cyberbullying among University Students: A Study on Bangladeshi Universities

Cyber law analysis of E-KTP data leakage: A case approach of 102 million KTP data allegedly leaked from the Ministry of Social Affairs to a hacker forum

Pengaruh E-Wom, Citra Destinasi dan Fasilitas terhadap Kepuasan Wisatawan di Kebun Raya Purwodadi

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