Factors influencing adoption of e-payment systems: an empirical study on Iranian customers

Barkhordari, Maryam; Nourollah, Zahra; Mashayekhi, Hoda; Mashayekhi, Yoosof; Ahangar, Mohammad S.

doi:10.1007/s10257-016-0311-1

Cited by 105 publications

(89 citation statements)

References 63 publications

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“…That is his/her spending growth is majorly influenced by awareness of various derivatives of e-payment, trust in the ability of the e-payment system to deliver as expected and social status in the society. This corroborates the findings of Oney et al [28] and Barkhordari et al [8] that identify awareness and trust as important factors influencing e-payment adoption. Financial sector stakeholders can work around these statistically significant factors (awareness, trust and social influence) to drive effective demand towards investments in the critical sectors of the economy.…”

Section: Research Contribution and Implicationssupporting

confidence: 91%

“…Likewise, Barkhordari et al [8] conducted a more specialized study on the important factors influencing trust in e-payments systems in Iran. The submission of the study is that technical and transaction procedures and access to security guidelines are the major factors which influence perceived trust of customers.…”

Section: General Literature Reviewmentioning

confidence: 99%

“…They also identified technical protection and past experience as common determinants of perceived security and trust. In another study, Barkhordari et al [8] investigated factors influencing trust in e-payments systems in Iran using factor analysis and structural equations modelling (SEM). The study submitted that perceived security and trust have positive impact on using e-payment systems.…”

Section: Literature Review On Security and Trust Issues In E-paymentmentioning

confidence: 99%

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Electronic payment adoption and consumers’ spending growth: empirical evidence from Nigeria

2020

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The study investigates the determinants of electronic payment adoption and the role of electronic payment on consumers' purchase decisions as well as its effects on consumers' spending growth in Nigeria. To achieve this, both primary and secondary data were deployed. The primary data were collected through a cross-sectional survey of banks' customers who have experienced the e-payment modes in Lagos state, Nigeria. The questionnaire was designed in line with Likert scale and validated. Fifty copies of the questionnaire were piloted. The copies retrieved were subjected to Cronbach alpha test of reliability. All the six variables were found to be reliable ranging between 0.725 and 0.828 Cronbach alpha values, which are within the acceptable limit. The sample size for this study, as determined through Cochran formulae is 384. In like manner, the instrument of data collection was administered on 420 respondents by using the multistage sampling technique to sample respondents across five divisions (locations) of Lagos. The data retrieved were analysed using descriptive (frequency and percentage) and inferential statistics (Pearson correlation, hierarchical regression analysis and analysis of variance). The results revealed that there is a positive significant relationship between electronic payment systems determinants (convenience, security and safety, trust, social influence) and e-payment adoption in Nigeria. These variables accounted for more than half ( 3 / 5 ) of what influences consumers' adoption of e-payment mode of transaction in Nigeria. The results from the estimations show that factors such as educational attainment, financial inclusion, income level, internet service availability and other financial infrastructures such as point-of-sale machines and mobile banking services are critical determinants of e-payment adoption in Nigeria. The results also indicate that electronic payment influences consumers' purchase decisions and thus increasing consumers' spending growth in Nigeria. The policy implication advanced by this study is that the Nigerian government can leverage on electronic payment to increase consumers' spending and thus improve aggregate demand which will consequently stimulate investment and economic growth in the country.

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Section: Research Contribution and Implicationssupporting

confidence: 91%

Section: General Literature Reviewmentioning

confidence: 99%

Section: Literature Review On Security and Trust Issues In E-paymentmentioning

confidence: 99%

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Electronic payment adoption and consumers’ spending growth: empirical evidence from Nigeria

2020

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“…payment), the emerging directions for future studies include data transmission technologies, security issues, user experiences, data analytic techniques, etc. Moreover, we suggest that the future studies related to e-payment solutions should have focus on how to improve the process in terms of convenience, efficiency, traceability or security [10]- [12]. A practical example is an empirical research [13] that compared Quick Pay and Union Pay, the finding suggested that Quick Pay is more popular than Union Pay because Quick Pay has better performance in ease access, usability, reputation and secure protection.…”

Section: A Fintech On Paymentsmentioning

confidence: 99%

FinTech (Financial Technology): What is It and How to Use Technologies to Create Business Value in Fintech Way?

Leong¹

2018

IJIMT

217

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 Abstract-We define FinTech as a cross-disciplinary subject that combines Finance, Technology Management and Innovation Management. The definition had been presented to different audiences with different backgrounds, such as students and business professionals in various events, we found that the definition provides audiences better understanding on what is FinTech and its potential. Moreover, in order to discuss how FinTech would create value for businesses, we summarized various FinTech applications into four major categories: i) payment, ii) advisory service, iii) financing and iv) compliance. In addition, we also discuss what are the emerging technologies in FinTech and how they could possibility create business values. We believe that this study could serve as a reference for researchers, particularly from technology background, on how to identify and develop new Fintech solutions.

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“…These establishments over the years have succumbed to operational transformation known as e-development. Payment systems have a significant effect on a country's fiscal policy and by extension on her economic development [2]. The cash-based payment system is rather giving way to electronic payments (e-payments) in modern businesses [3] [4].…”

Section: Introductionmentioning

confidence: 99%

Application of Two-Stage McDm Techniques in Evaluating the Performance of Electronic Payment Systems in Ghana

Asante¹,

Opoku‐Mensah²,

Darko³

2019

IJDKP

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Electronic payment systems act as a catalyst in the economic development of many developing countries. However, their evaluation has become a daunting task over the years. This research employed a two-stage multi-criteria decision analysis (MCDA) to evaluate e-payment systems in Ghana. The AHP method was utilized to find the contribution scores of the various criteria for the performance of the e-payment systems. With the aid of the Probability Linguistic-TOPSIS (PL-TOPSIS) approach, we obtained the performance scores of the e-payment systems and ranked them. Among the six indicators employed in this study, we found cost-effectiveness to be the major indicator of an e-payment system performance. The performance ranking results indicated that credit/debit card has the highest performance score, followed by mobile money, ATM, online banking, and E-zwitch, respectively. We contribute to literature by providing intuitions on how AHP and PL-TOPSIS methods can be applied to evaluate the performance of e-payment systems.

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Factors influencing adoption of e-payment systems: an empirical study on Iranian customers

Cited by 105 publications

References 63 publications

Electronic payment adoption and consumers’ spending growth: empirical evidence from Nigeria

Electronic payment adoption and consumers’ spending growth: empirical evidence from Nigeria

FinTech (Financial Technology): What is It and How to Use Technologies to Create Business Value in Fintech Way?

Application of Two-Stage McDm Techniques in Evaluating the Performance of Electronic Payment Systems in Ghana

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