Factors influence consumers' adoption of mobile payment devices in Qatar

Musa, Abeer; Khan, Habib Ullah; Alshare, Khaled A.

doi:10.1504/ijmc.2015.072100

Cited by 96 publications

(50 citation statements)

References 44 publications

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“…The relationship between perceived security and intention to use mobile payment has been explored in a number of past studies. Musa, Khan and AlShare (2015) found perceived security to be the strongest predictor of consumers' intention to use mobile payment in Qatar. In a specific context of NFC mobile payment, Liébana-Cabanillas et al (2018) obtained a similar result with perceived security to be one of the strongest predictors in determining consumers' intention to use NFC mobile payment.…”

Section: Perceived Securitymentioning

confidence: 94%

Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment

2019

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In the past decade, conventional payment methods of using cash is progressively replaced with electronic payments. Recently, QR mobile payment begins to receive more attention from many countries including Malaysia. Nevertheless, QR mobile payment is a relatively green area in which very limited literature exists on this subject matter pertaining to consumer acceptance and characteristics of adopter segments of this technology. Therefore, by applying the Technology Acceptance Model (TAM) as the main theoretical framework, the aim of the present study is to investigate the factors influencing intention to use QR mobile payment in Malaysia. Self-administered questionnaires were distributed which resulted in 485 complete responses. Perceived usefulness, personal innovativeness, perceived ease of use, subjective norm, and perceived security were found to be significant in determining intention to use QR mobile payment among Malaysian consumers. ABSTRAKPada dekad yang lalu, kaedah pembayaran konvensional yang menggunakan wang tunai secara beransur-ansur digantikan dengan pembayaran elektronik. Baru-baru ini, pembayaran mudah alih 'Quick Response' (QR) mula mendapat perhatian lebih banyak dari banyak negara termasuk Malaysia. Walau bagaimanapun, pembayaran mudah alih QR adalah bidang yang masih baharu memandangkan hanya terdapat literature yang terhad berkaitan penerimaan pengguna dan ciri-ciri segmen pengguna teknologi ini. Oleh itu, dengan menggunakan Model Penerimaan Teknologi (TAM) sebagai kerangka teori utama, matlamat kajian ini adalah untuk mengkaji faktor-faktor yang mempengaruhi niat/keinginan untuk menggunakan pembayaran mudah alih QR di Malaysia. Borang soal selidik telah diedar dan dilengkapkan oleh 485 responden. Tanggapan kebergunaan, inovasi diri, tanggapan mudah digunakan, norma subjektif, dan tanggapan keselamatan didapati penting dalam menentukan keinginan untuk menggunakan pembayaran mudah alih QR dalam kalangan pengguna Malaysia.Kata kunci: Keinginan menggunakan; pembayaran mudah alih 'Quick Response' (QR); model penerimaan teknologi

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Section: Perceived Securitymentioning

confidence: 94%

Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment

2019

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“…The operationalization of performance expectancy is taken from numerous research journals and it is measured by seven items (Gefen & Straub, 2000;Schierz et al, 2010;de Luna et al, 2017;Liebana-Cabanillas et al, 2017). The operationalization of effort expectancy is measured by seven items taken from some researches (Zhou, 2013;Foon, 2014;Musa et al, 2015). Finally, behavior intention factor is operationalized by seven items which are used in many studies.…”

Section: Methodsmentioning

confidence: 99%

An empirical analysis of Cambodian behavior intention towards mobile payment

Do¹,

Tham²,

Khatibi³

et al. 2019

10.5267/j.msl

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Mobile payment is becoming an evitable trend in the globe and is well expanding rapidly into emerging countries. Many research models are developed and confirmed that behavior intention is an important fact which decides the level of using mobile payment among users. The existing research models have made empirical evidences confirming behavior intention depended on performance and effort expectancy. This research expands previous empirical evidence by involving perceived transaction speed as an important explanatory variable to both performance expectancy and effort expectancy and also captures how behavior intention is influenced by performance expectancy and effort expectancy among Cambodian users. A total of 200 questionnaires were collected, analyzed and summarized for this study. Result reveals that performance expectancy and effort expectancy affect positively and significantly on behavior intention. Perceived transaction speed has a positive and significant relationship with effort expectancy but Perceived transaction does not have any positive and significant relationship with performance expectancy. Result from this study also concludes the role of perceived transaction speed which is affecting intention to use mobile payment among users. However, there are some limitations to be addressed for the future researches; this research may include larger samples to find out the clear effect on behavior intention of the end-users.

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“…(Igudia, 2017), scholarship reflected that pressures from trading partners, suppliers, and competitors affect the adoption and use of digital payment systems in SMEs. According to (Musa, Khan, & AlShare, 2015), Social influence is defined as the "degree to which an individual perceives that importance of other's belief that he or she should use the technology." (Hidayanto et al, 2015), studied the effects of several factors and behavioral intentions in the e-payment system.…”

Section: Environmental Constructmentioning

confidence: 99%

Effects of the Digital Payment System on Smes Performance in Developing Countries; A Case of Ghana

Kwabena¹,

Mei²,

Li³

et al. 2019

epra

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Small and medium enterprises can employ a digital payment system to increase the trade and satisfy the trading partners and other stakeholders. The use of digital payment system faster the business transactions, and decrease the cost among parties. This study conducted to examines the effects of the digital payment system on SME's performance. This study used a technology-organizational-environmental framework to investigate the effects of the digital payment system. This study used a closed-ended self-administered questionnaire to collect data. Data collected from September 2019 to November 2019. The respondents of the study were executives and owners of SMEs. The partial least squares structural equation modeling approach utilized to analyze the data. The findings of the study include significant effects of technology, organizational, environmental, and use of digital payment systems on SME's performance. This study helps the owner of SME's to execute the digital payment system to foster trade and relationship with stakeholders.

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Factors influence consumers' adoption of mobile payment devices in Qatar

Cited by 96 publications

References 44 publications

Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment

Factors Influencing Malaysian Consumers’ Intention to Use Quick Response (QR) Mobile Payment

An empirical analysis of Cambodian behavior intention towards mobile payment

Effects of the Digital Payment System on Smes Performance in Developing Countries; A Case of Ghana

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