Factors Important to Success in the Volunteer Long-Term Care Ombudsman Role

Abstract

This study found that the satisfaction of one state's largely older volunteers' altruistic, affiliation, and self-improvement motives corresponded to increased organizational loyalty and better performance across several dimensions. Younger volunteers served for shorter periods and were more highly motivated by the "self-improvement" need. Altruism and organizational loyalty emerged as particularly important motivations.

Volunteer entry into hospital culture : relationships among socialization, P-O fit, organizational commitment, and job satisfaction.

“…Similar to links between family history of volunteer work as reported by Becker and Dhingra (2001) and connections between parental and youth volunteer involvement (Eley & Kirk, 1996), research findings also indicate most respondents received support from family members and friends as they participated in the activities of the NSV program (Sherer, 2004). Nelson et al (2004) All volunteer motives (i.e., self-development, affiliation, and altruism) associated to satisfaction with the strongest relationship found between satisfaction and affiliation followed by self-development and altruism. Higher self-reported levels of organizational commitment resulted in increased time spent as ombudsman volunteer, more facility visits, and cases filed.…”

“…During this same period, researchers seeking to understand volunteer behavior also investigated means of volunteer motivation measurement (Clary, Synder & Ridge, 1992;Clary, Synder, & Stukas, 1996;Clary Synder, Ridge, Copeland, Staukas, Haugen et aI., 1998;Cnaan & Goldberg-Glen, 1991;). Using the measures created by these individuals, as well as measures created by others, researchers (Becker & Dhingram, 2001;Caldwell & Andereck, 1994;Carlo, Okun, Knight, de Guzman, 2004;Eley & Kirk, 2002;Finkelstein, Penner, & Brannick, 2005;Martinez & McMullin, 2004;Sherer, 2004;Nelson, Hooker, DeHart, Edwards, & Lanning, 2004;Strigas & Jackson, 2003) explored volunteer motivation in relation to several other variables.…”

“…Using the measures created by these individuals, as well as measures created by others, researchers (Becker & Dhingram, 2001;Caldwell & Andereck, 1994;Carlo, Okun, Knight, de Guzman, 2004;Eley & Kirk, 2002;Finkelstein, Penner, & Brannick, 2005;Sherer, 2004;Nelson, Hooker, DeHart, Edwards, & Lanning, 2004;Martinez & McMullin, 2004;Strigas & Jackson, 2003) explored volunteer motivation in relation to several other variables. From these investigations, we see that unpaid and paid organization members have both similar and dissimilar perceptions of organizational life.…”

The Role of Egoistic Motives for Malaysian College Students’ Involvement in Volunteering Activities

“…However, samples of the study were adult volunteers. Nelson, Hooker, DeHart, Edwards and Lanning (2004) found that young volunteers were more highly motivated by self-improvement needs.…”

Job Satisfaction among College Student Volunteers

“…Job satisfaction has been discussed in many different contexts in the fields of psychology, sociology, human resource management, organizational behavior and volunteers (Chek Mat, 2004;Nelson, Hooker, DeHart, Edwards, & Lanning, 2004;Siti Nazilah et al, 2012b). Bureau of Labor Statistics (2013) reported that 64.5 million people of U.S. population volunteered at least once from September 2011 to September 2012.…”