“…Decreasing readmissions thr-ough better discharge planning (DP) and transitional care is an international priority and many teams are working on solutions to improve this measure of quality (Bauer, Fitzgerald, Haesler, & Manfrin, 2009; Boling, 2009; BOOSTing Care Transitions Resource Room Project Team, 2008; Boutwell, Griffin, Hwu, & Shannon, 2009 March; Bowles et al, 2009; Coleman, Parry, Chahners, & Min, 2006; Graumlich et al, 2009; Jack et al, 2009; Naylor et al, 1999, 2004; Preyde, Macaulay, & Dingwall, 2009; Shepperd et al, 2010). A critical step of the process occurs when the clinical team decides whether or not to refer the patient for post-acute care (PAC) services such as skilled home care, inpatient rehabilitation, or skilled nursing facility care.…”