Factors fostering the success of IoT services in academic libraries: a study built to enhance the library performance

Khan, Asad; Zhi-qiang, Zhang; Chohan, Sohail Raza; Rafique, Wajid

doi:10.1108/lht-06-2021-0179

Cited by 27 publications

(13 citation statements)

References 95 publications

(120 reference statements)

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“…The Internet of things (IoT) is now becoming ubiquitous (Sun et al , 2021; Chohan et al , 2021; Bokharaei Nia et al , 2021). Khan et al (2022) surveyed academic libraries in Nanjing, China. They noted that the IoT-augmented services in academic libraries should be supported through robust management practices and effective utilization of technological resources.…”

Section: Use Of Artificial Intelligence (Ai) Cloud Technology Interne...mentioning

confidence: 99%

Editorial: 40th anniversary: contemporary library research

Chiu

2022

LHT

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Section: Use Of Artificial Intelligence (Ai) Cloud Technology Interne...mentioning

confidence: 99%

Editorial: 40th anniversary: contemporary library research

Chiu

2022

LHT

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Section: Wayfinding From the Users Perspective: The Connection Betwee...mentioning

confidence: 99%

“…The authors report the optimisation measures for the university library wayfinding signage system based on their findings. Besides signage, readers may also note that Internet of Things (IoT) technologies (Khan et al, 2021) are also useful for wayfinding, especially for people with impaired vision (Cheung et al, 2021).In a modern library, most services are provided through electronic systems. Therefore, understanding library users' need for these e-services is essential for academic librarians.…”

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confidence: 99%

Editorial

Chiu

2022

LHT

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Wayfinding from the users perspective: the connection between user experience and library wayfinding This special section presents four papers related to research in user experience and wayfinding. It covers topics related to using new technology in conducting wayfinding research, analysing survey data to understand the e-service need of library users and knowledge management need for the management and investigating how users navigate bibliographic families.More research studies have used new technologies, such as eye-movement-tracking devices, to study user behaviour in recent years. Su et al. (2022) report a study using such a device to explore how library patrons interact with the university library signage system design. Their study used an eye-movement-tracking device to capture patrons' eye movement during their wayfinding process in the library interior. They discovered that the route strategy users most attended the informational signage, and the orientation strategy users rarely focussed on the directional signage. Also, participants with high anxiety tended to ignore the visually auxiliary function of the landmarks but paid attention to the directional signage, whereas participants with low anxiety would capture the landmarks that the route strategy users could not easily find. Further, participants who were less familiar with the environment were more sensitive to the landmarks. The authors report the optimisation measures for the university library wayfinding signage system based on their findings. Besides signage, readers may also note that Internet of Things (IoT) technologies (Khan et al., 2021) are also useful for wayfinding, especially for people with impaired vision (Cheung et al., 2021).In a modern library, most services are provided through electronic systems. Therefore, understanding library users' need for these e-services is essential for academic librarians. In their paper, Umukoro and Tiamiyu (2022) presented a replicated study that shows that service quality, user satisfaction, e-service environment and user factors are predictors of the use of eservices. This finding can help system administrators, designers, library administrators and managers design, implement and use information systems in the library. Readers may also be interested in reading Naeini et al. (2019) about the adoption of mobile services in the libraries of the world's top universities. As for service evaluation, readers may refer to the work of Wang et al. (2019) and Kerr and Pennington (2018). Such evaluations can effectively hint at measures for designing innovative services (W ojcik, 2019).Another major usage of the electronic system in libraries is knowledge management. In their study, Rafi et al. (2022) tested the four components of performance evaluation within a knowledge management framework to develop appropriate and robust models for improving employee performance and library services. Their result suggests that academic leaders and policymakers value investment in the professional development of top library...

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“…Khan et al [52] In China examined the willingness to adopt IoT using DOI and TAM. The findings showed that relative advantage, compatibility, and trialability affected the perceived novel benefits and perceived performance.…”

Section: Combined Theoriesmentioning

confidence: 99%

Internet of Things: A systematic Literature Review

Hashim¹,

Hassan²,

Drus³

2022

IJCAI

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Internet of things (IoT) is an emerging technology that is being used widely. The literature has no agreement regarding the factors that affect the adoption of IoT. The purpose of this study is to review the literature systematically using Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). Following this method, 69 articles were included in this review. A frequency analysis was conducted. The findings showed that number of articles reduced during COVID19. Higher education has the highest numbers of articles. Emerging economies are active in research about IoT. Technology acceptance model (TAM) is still the dominant adoption theory with majority of the reviewed articles are using quantitative method and large sample size to meet the assumption of using structural equation modeling. The most important predictors are the perceived usefulness, perceived ease of use, social influence, privacy, security, and trust. Other factors also included the variables of UTAUT. Decision makers are recommended to focus on usefulness and simplifies the process of using IoT as well as to create awareness about the application of IoT. Future studies are recommended to narrow the scope to one industry and to conduct more studies using mixed method or qualitative approach. More studies in developing countries are needed to explain the adoption of IoT.Povzetek: V tem preglednem članku so analizirani faktorji, ki vplivajo na uspeh IoT sistemov.

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Factors fostering the success of IoT services in academic libraries: a study built to enhance the library performance

Cited by 27 publications

References 95 publications

Editorial: 40th anniversary: contemporary library research

Editorial: 40th anniversary: contemporary library research

Editorial

Internet of Things: A systematic Literature Review

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