“…Nurse unit managers' accountabilities include quality patient care, staff satisfaction and retention, implementation of evidence-based practice, meeting budgetary requirements and execution of organisational change (ANMF, 2013; Gunawan & Aungsuroch, 2017;IOM, 2011). As the direct interface between health care executives and bedside nurses, NUMs play a pivotal role in supporting the achievement of positive health care and organisational outcomes (Gunawan, Aungsuroch, & Fisher, 2018;Simpson, Dearmon, & Graves, 2017;Wong, Cummings, & Ducharme, 2013). Due to health system reform and restructuring, technological advances, higher acuity and faster turnover of patients, budgetary restrictions and ageing populations, the health care environment has become more complex and demanding for nurse managers in the health care industry (Duffield, Kearin, Johnston, & Leonard, 2007;Udod, Cummings, Care, & Jenkins, 2017;Warshawsky, 2018).…”