Factors Associated with Workplace Violence in Paramedics

Koritsas, Stella; Boyle, Malcolm; Coles, Jan

doi:10.1017/s1049023x0000724x

Cited by 43 publications

(46 citation statements)

References 20 publications

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“…In international studies, as in our study, paramedics and EMTs often appear to be exposed to violence among the pre-hospital personnel too (11,12). Koritsas et al (12) reported that the professional skills of a paramedic, his receiving the call on the phone, and his weekly contact hours with the patients are actually risk factors in the exposure to verbal violence.…”

Section: Discussionsupporting

confidence: 59%

Rate of Exposure to Violence in 112 Staff in Denizli City

Yılmaz¹,

Dal²,

Yaylacı³

et al. 2015

EAJEM

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Aim: In the last decade, news regarding violence of the 112 emergency service staff that is frequently revealed in visual and written media in our country has increased. In this study, we investigated the characteristics that led to the incidence of violence against the 112 emergency service staff, the extent to which these events have been reported by staff, and the work satisfaction of staff. Materials and Methods:Data regarding face-to-face interviews with all staff on duty across the city were obtained. Staff who suffered verbal and physical violence in the last year and during their work period were examnined. Staff who did not wish to participate in the study, who served in the 112 emergency service for less than one year, and who were on an annual leave or leave without pay during the study were excluded. Results:One hundred and forty-one eligible staff participated in this study. Of the total participants, 73% (n=103) were emergency medical technicians and paramedics. The average work period in the 112 emergency medical services was 4.9±2.8 (min: 1, max: 23) years. The staff's exposure to verbal and physical violence over the last year was 51.8% (n=73) and 8.5% (n=12), respectively. Rates increased by 77.3% (n=109) and 24.8% (n=35), respectively, when investigation was conducted in the absence of time limitation. Of the total participants, 85.1% (n=120) were found to not formally report the attacks. A large percentage (95.2%) of reported incidents involved physical violence. Finally, the participants levels of work satisfaction in the 112 emergency service was high (90.8%, n=128). Conclusion:Violence against the 112 emergency service staff is greater than estimated because there were not sufficiently reported. Trainings must be organized for staff working in prehospital medical care regarding how to protect and cope from violence. (Eurasian J Emerg Med 2015; 14: 103-6)

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Section: Discussionsupporting

confidence: 59%

Rate of Exposure to Violence in 112 Staff in Denizli City

Yılmaz¹,

Dal²,

Yaylacı³

et al. 2015

EAJEM

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“…16 Because longer working hours mean more frequent interaction with patients, the risk of verbal abuse might increase. 17 Managers with longer work experience might be at high risk for verbal abuse, because they often assume responsibility and take on the task of dealing with patients and their relevant complaints. 11 …”

Section: Risk Factors Of Verbal Abusementioning

confidence: 99%

“…A lot of studies reported that female gender is a risk factor of sexual harassment. 17,19 Safety Factors of Workplace Violence Adjusted odds ratios of operation departments, and obstetrics and gynecology wards, perinatal wards, or NICU were common safety factors for each type of workplace violence. Usually, the patients in operation rooms cannot talk or move a finger carelessly during the surgery.…”

Section: Risk Factors Of Sexual Harassmentmentioning

confidence: 99%

Risk factors of workplace violence at hospitals in Japan

Fujita

Itô

Seto

et al. 2011

Journal of Hospital Medicine

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BACKGROUND:Patients and their relatives exposed to mental stress caused by hospitalization or illness might use violence against healthcare staff and interfere with quality healthcare.OBJECTIVE:The aim of this study was to investigate incidences of workplace violence and the attributes of healthcare staff who are at high risk.DESIGN:A questionnaire‐based, anonymous, and self‐administered cross‐sectional survey.SETTING:Healthcare staff (n = 11,095) of 19 hospitals in Japan.MEASUREMENTS:Incidence rates and adjusted odd ratios of workplace violence were calculated to examine the effect of attributes of healthcare staff to workplace violence by using logistic regression analysis.RESULTS:The response rate for survey completion was 79.1% (8711/11,095). Among the respondents, 36.4% experienced workplace violence by patients or their relatives in the past year; 15.9% experienced physical aggression, 29.8% experienced verbal abuse, and 9.9% experienced sexual harassment. Adjusted odds ratios of physical aggression were significantly high in psychiatric wards, critical care centers/intensive care units (ICU)/cardiac care units (CCU), long‐term care wards, for nurses, nursing aides/care workers, and for longer working hours. Adjusted odds ratios of verbal abuse were significantly high in psychiatric wards, long‐term care wards, outpatient departments, dialysis departments, and for longer years of work experience, and for longer working hours. Adjusted odds ratios of sexual harassment were significantly high in dialysis departments, for nurses, nursing aides/care workers, technicians, therapists and females. The general ward and direct interaction with patients were common risk factors for each type of workplace violence.CONCLUSIONS:The mechanisms and the countermeasures for each type of workplace violence at those high‐risk areas should be investigated. Journal of Hospital Medicine 2012;. © 2011 Society of Hospital Medicine.

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“…In contrast with the findings from Boyle et als study, Petzall found no correlation between gender, experience or position on the likelihood of adverse occupational health events occurring (3,4). Other studies examining the experiences of paramedics in the prehospital environment suggest that verbal abuse (5), occupational violence (6)(7)(8)(9)(10)(11)(12)(13)(14) and sexual harassment (5) may occur. As paramedic students work in the same environment as the qualified paramedics surveyed, it stands to reason that students are exposed to similar events.…”

Section: Literature Reviewmentioning

confidence: 86%

Student Perceptions of Adverse Health Events During Ambulance Clinical Placements

Sheen

Boyd

Eastwood

et al. 2012

EDU

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This pilot study intended to augment current literature in the clinical placement field by investigating the frequency and nature of adverse health events experiences by paramedic students undertaking ambulance clinical placements. Supports accessed post event were also reviewed. A purposive sample of fifty-six paramedic students completed the questionnaire. The results indicate that a number of students experience adverse health events while on clinical placement, with fourteen cases of verbal abuse, one case of physical abuse, nine cases of sexualised behavior and seven cases of psychological distress reported. While some case related incidents were flagged by ambulance services and followed up by peer support, students did not initiate any formal support processes themselves. Moreover, no student filed a formal report regarding any of the incidents raised. The results of this pilot study require further investigation. In the interim, the benefits of clinical placements must be weighed against their risks, and processes put in place to minimize the risk to students undertaking clinical placements.

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Factors Associated with Workplace Violence in Paramedics

Cited by 43 publications

References 20 publications

Rate of Exposure to Violence in 112 Staff in Denizli City

Rate of Exposure to Violence in 112 Staff in Denizli City

Risk factors of workplace violence at hospitals in Japan

Student Perceptions of Adverse Health Events During Ambulance Clinical Placements

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