Factors associated with patient satisfaction with perioperative anesthesia care at Hawassa university comprehensive specialized hospital, Ethiopia: Cross-sectional study design

Abstract

Background Patient satisfaction in relation to perioperative anesthesia care represents an essential aspect of quality health care management. The assessment of patient satisfaction is a reality of practice today for good patient satisfaction with health care provider interaction and health influencing factors. Objectives To assess the magnitude and associated factor of patient satisfaction towards anesthesia care at Hawassa University comprehensive specialized Hospital April 5, – May 5, 2019Gc. Method: A prospective cross-sectional study design was employed in an adult surgical patient scheduled for surgery under general anesthesia and the regional anesthesia level of satisfaction and factor associated with satisfaction was analyzed. Data was entered info version 7 and transfer to SPSS version 25 .0 for analysis. Normality test checked by using Shapiro-Wilk and Kolmogorov-Smirnov the data was normally distributed. Then the frequency, percentage, and cross-tabulation with different variables were determined, lastly, the magnitude and associated factor analyzed by binary logistic regression a multivariate logistic regression. Variables P-value < 0.2 binary logistic regression included in a multivariate logistic regression and p_value less than 0.05 was Taken as statistically significant. Result A Total of 200patient included in this study with a response rate of 100%. The main finding of this study was predictors of perioperative patient dissatisfaction were general anesthesia, duration of surgery, nausea, and vomiting, and pain after surgery. The magnitude of patient satisfaction is 60%. Odds of the patient who took general anesthesia were 2.31(1.096, 4.142) p = 0.026 more dissatisfied than regional anesthesia. Odds of the patient duration of surgery 2-3hr 0.313(0.124, 0.792) less likely dissatisfied than the duration of surgery 1hr.The odds of patient nausea and vomiting AOR = 2.575(1.163, 5.698) P = 002 more likely dissatisfied than didn’t have nausea and vomiting. The odds of patient pain after surgery AOR = 2.28(1.084, 4.76) more likely dissatisfied than the patient didn’t have pain after surgery. Conclusion patient satisfaction with perioperative anesthesia care Compared to another study magnitude of satisfaction very low, regular study and intervention should do every time /year in order to increase patient satisfaction.

Perioperative patient satisfaction and its predictors following surgery and anesthesia services in North Shewa, Ethiopia. A multicenter prospective cross-sectional study

“…In this study moderate and severe postoperative pain is 2.4 times (1.452–4.065) <0.001 more dissatisfied which is in accordance with previous studies [ 2 , 8 , 10 ].…”

“…In the present study the overall patient satisfaction is 64%, similar to a study conducted in Eretria(68.8%) [ 1 ], the possible reason might be similar assessment tool and nearly similar socio demographic characteristics. In addition studies conducted in Ethiopia reported the overall patient satisfaction of 60% and 65% [ 10 , 22 ] in Hawassa and Gondar respectively, which are also in line with the present study.…”

“…Patient satisfaction is a burning issue in the current arena of medicine and well accepted measure of quality of health care [ 7 ]. Which is affected by many perioperative factors including communication skills with the patient, adequacy of information given in the preoperative period, sympathy towards the client while they are under stress, type of anesthesia, perioperative nausea & vomiting, intraoperative awareness, duration of surgery and also immediate postoperative pain are some of the determinant factors for perioperative patient satisfaction [ 1 , 2 , 6 , [8] , [9] , [10] ].…”

Patient Satisfaction and Its Predictors With Perioperative Anesthesia Care at Two General Hospitals in Southwestern Saudi Arabia

“…In addition, a further study done at a comprehensive, specialized hospital in the north-central region of Ethiopia in 2021 indicated a satisfaction rate of 64.6% [21]. In 2020, a similar rate of 60% was recorded in an Ethiopian academic hospital [22]. On the same continent, An Eritrean study conducted in 2019 found that 68.8% of patients were satisfied with anesthesia care [9].…”

“…The consistency between these research could be attributed to the employment of the same assessment tool (LPPSq) and the similar sociodemographic features and economic status of these countries. To further explain the causes of the dissatisfaction in the described research above, a large proportion accounted for postoperative nausea, vomiting, and pain [ 20 , 22 ].…”