Factors affecting Web 2.0 adoption: a case study

Isfandyari‐Moghaddam, Alireza; Hosseini-Shoar, Mansoureh

doi:10.1108/prog-02-2012-0005

Cited by 11 publications

(4 citation statements)

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“…In a factor approach study, Alireza and Mansoureh (2014) discussed that, the effective factors playing key role to adopt web 2.0 applications in academic libraries are job conditions, changeability, skills, competitiveness and saving time. Baro et al (2014) investigated the awareness and use of web 2.0 among librarians in the university libraries in Africa and found that Facebook, blog, Twitter, IMs and Wikis were the most used for reference services for announcing library news/events, photo and video sharing and training programmes to users.…”

Section: Related Literature Reviewmentioning

confidence: 99%

Web 2.0 use in academic libraries of top ranked Asian universities

Balaji

Vinay

Shalini

et al. 2019

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Purpose -This article aims to explore recent trends of how web 2.0 applications were used in 75 academic libraries in Asia through their library websites.Design/methodology/approach -The Times Higher Education Asia University Rankings 2016 was considered for this study and out of 200 top universities ranked, 75 universities were selected for data collection. Using a multi-method approach, this study evaluated key design elements, library service platforms and website content of each academic library website, examining their site features, web 2.0 types and applications. The criteria for selecting the websites were first the website was in English and second had web 2.0 applications integrated in the main website. For ranking of websites, a Library Web Service Index was developed, benchmarking from these groups-Resource discovery tools, Web 2.0 applications, E-resources, Mobile applications, Library guides, Digital reference services and Digital inclusion-as indicators.Findings -We found that over two-thirds of Asian university libraries have deployed one or more web 2.0 applications, though their popularity and implementation vary greatly. Most widely used Web 2.0 applications are Facebook (61.3 percent), RSS (53.3 percent), Twitter (46.7 percent) and YouTube (37.3 percent). Instant Messaging (5.3 percent) and podcasting (4 percent) were least applied. With an average of 44 percent, the diffusion rate of web information is moderately high among the majority of the Asian university libraries.Originality/value -Many studies explored web 2.0 applications from developed countries. However, this study attempts evaluating the use of web 2.0 applications through content, sites and features of academic libraries in Asia, from developing countries viewpoint. Ranking of university librariesOut of 75 universities, 43 universities got more than 40 scores and above, having rich content, intuitively enhanced and adopted web 2.0 applications to facilitate library users and 32 universities have less than 40 scores. In our rankings, we found that United Arab Emirates University scores the highest rank of 77 followed by Middle East Technical University (71.5). Universities that scored more than 60 scores are Sabanci

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Section: Related Literature Reviewmentioning

confidence: 99%

Web 2.0 use in academic libraries of top ranked Asian universities

Balaji

Vinay

Shalini

et al. 2019

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“…Podemos decir que hoy día el uso de los medios sociales ha alcanzado su punto de madurez debido al uso generalizado, aunque no sin reticencias y críticas (Parry, 2012; Cefrio, 2012; Ravindran, Chua, Kuan, Goh y Lian, 2014;Isfandyari-Moghaddam y Hosseini-Shoar, 2014). Los dispositivos móviles tienen una importancia estratégica en el auge de los medios sociales y las tecnologías ponibles o el internet de las cosas, están potenciando aún más su aspecto social.…”

Section: La Web Social Las Organizaciones Y Las Bibliotecasunclassified

Bibliotecas, medios y métricas de la web social

Fernández-Villavicencio

2016

An. Documentación

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Resumen: Se presenta un resumen de la tesis Rentabilidad de la biblioteca en la web social, describiendo la investigación que se ha llevado a cabo para demostrar que el uso de la web social por las bibliotecas en su oferta de productos y servicios adecuados a las expectativas de sus usuarios, es rentable para su institución al obtener diferentes tipos de ROI. Se describe la batería de indicadores y métricas para evaluar su evolución y resultados. Palabras clave: Web social; bibliotecas; rentabilidad; servicios bibliotecarios; métricas de la web social; indicadores; ROI; indicadores predictivos. Title: LIBRARIES, SOCIAL MEDIA AND METRICS.Abstract: This paper is an abstract of the dissertation Profitability of a library using social media and highlights research carried out in order to demonstrate the profitability of libraries that make use of social media both to offer products and services to the users in line with their expectations and needs and to deliver different types of ROI. A set of social media indicators to measure the evolution and results has also been established. Keywords: Social web; libraries; profitability; library services; social media metrics; indicators; social media; ROI; return of investment; predictive indicators. INTRODUCCIÓN, CONTEXTUALIZACIÓN Y OBJETIVOSEste artículo presenta las principales aportaciones de la tesis doctoral Rentabilidad de la biblioteca en la web social 1 , presentada por la autora en 2014 en la Universidad de Salamanca (González-Fernández-Villavicencio, 2014). La investigación responde a un conjunto de preguntas en torno a la rentabilidad del tiempo invertido en los medios sociales por parte de las bibliotecas en su oferta de productos y servicios y como forma de comunicación con los usuarios. Al mismo tiempo establece una batería de indicadores para el seguimiento de la evolución y éxito de esta actividad. La web social, las organizaciones y las bibliotecasLas empresas y organizaciones en general llevan años utilizando las herramientas, aplicaciones y servicios de la web social con distintos fines, conscientes de la oportunidad que representan los social media para establecer nuevos y profundos vínculos con los clientes/usuarios o llegar a los que no lo son, en el marco de la filosofía colaborativa y participativa de la web social y el marketing digital (Ahmed, Scheepers y Stockdale, 2014; Zare, 2014). Podemos decir que hoy día el uso de los medios sociales ha alcanzado su punto de madurez debido al uso generalizado, aunque no sin reticencias y críticas (Parry, 2012; Cefrio, 2012; Ravindran, Chua, Kuan, Goh y Lian, 2014;Isfandyari-Moghaddam y Hosseini-Shoar, 2014). Los dispositivos móviles tienen una importancia estratégica en el auge de los medios sociales y las tecnologías ponibles o el internet de las cosas, están potenciando aún más su aspecto social.Tanto en el ámbito de las empresas como en el de las organizaciones en general, incluidas las bibliotecas, justificar el valor de lo que hacen en los medios sociales ha sido una prioridad en estos últimos años (Kin...

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“…In information era Web 2.0 are a tool that has been widely used by library associations in order to disseminate a variety of information to the wider users. The use of Web 2.0 in different universities (Ahmad et al, 2013;Chaurasia, 2011;Ram et al, 2011) in medical-related organizations (Chu et al, 2011), civil society organizations (Shi, 2013) and several libraries including national libraries (Isfandyari-Moghaddam and Hosseini-Shoar, 2014;Arif and Mahmood, 2012;Buigues-Garcia and Gimenez-Chornet, 2012;Naqvi, 2012;Han and Liu, 2010;Kim and Abbas, 2010). The use of Web 2.0 in different library associations (Satpathi et al, 2012;Mahmood and Richardson, 2011;Chua and Goh, 2010).…”

Section: Review Of Literaturementioning

confidence: 99%

“…Yet, building this research based on aforementioned studies, researcher try to identify and analyse factors affecting the application of Web 2.0 tools by library associations. Hopefully, the identification of such factors can lead to realizing increased as well as qualified utilization of Web 2.0 tools in library associations (Isfandyari-Moghaddam and Hosseini-Shoar, 2014).…”

Section: Review Of Literaturementioning

confidence: 99%

Adoption of Web 2.0 in library associations in the presence of social media

Hussain

2015

Program

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Purpose -The purpose of this paper is to discuss the adoption of Web 2.0 in library associations in the presence of social media. This paper attempts to measure the penetration of Web 2.0 tools in various library associations all over the world. Design/methodology/approach -The study was conducted through an assessment of the library associations' web sites. A total of 188 library associations' web sites were analysed, out of which 115 library associations have implemented Web 2.0 applications; this is 61.17 percent of the total. Findings -On the basis of the analysis it was found that the majority of Web 2.0 tools have been used by American continents library associations. This stands at, 89.86 percent, whereas only a small number of Web 2.0 tools have been used by Asian continent library associations, that is, 25.64 percent. The most of Web 2.0 tools used by library associations, is, Facebook, Twitter, RSS feeds, LinkedIn, Flickr and Blogs.Research limitations/implications -The findings of this study can be utilized to assess the status of assorted Web 2.0 tools used in libraries associations. It may enable future research to investigate other aspects, such as the adoption of Web 2.0 tools in library associations of a particular country as well as continent. Originality/value -The paper begins with an introduction to Web 2.0 technology and attempts has been made to analyse the usage of this new technology in library associations worldwide. IntroductionAs the twenty-first century unfolds, library associations are witnessing a sea change in the global community they represent. Library and information associations are taking on a greater role in promoting accessibility or they are educating the public on the nature and scope of information that is available in the digital environment. Further, as people around the world become more empowered and comfortable in gaining access to information, library and information associations have been forced to think ahead to ensure that their members are anticipating the needs of their organizations, as well as the organizations users' needs (Lachance, 2006). Moreover, the very nature of library and information associations themselves has evolved. As technology has made the world a smaller place, an increasing number of associations have begun to organize on a more global scale. The library and information science professionals all over the world is now in a new approach of learning modern technologies to face new challenges, new expectation of their users. Due to the innovation of new technologies, users consider libraries only as a last option for their information needs. They are more capable than the library professionals to search their information in the internet. So it becomes a challenge for a librarian when the need of the user becomes very precise and authentic. New emerging technologies

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Factors affecting Web 2.0 adoption: a case study

Cited by 11 publications

References 50 publications

Web 2.0 use in academic libraries of top ranked Asian universities

Web 2.0 use in academic libraries of top ranked Asian universities

Bibliotecas, medios y métricas de la web social

Adoption of Web 2.0 in library associations in the presence of social media

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