2020
DOI: 10.21511/ppm.18(2).2020.04
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Factors affecting tax auditors’ performance: the moderating role of locus of control

Abstract: This study aims to investigate the effects of professionalism, competence, and role conflict on the tax auditors’ performance. This study also needs to investigate the moderating role of locus of control. The sample consists of 139 tax auditors at the Riau Directorate General Taxes Office-Indonesia. Data analysis techniques include multiple regression and moderated regression analysis. The results show that professionalism, competence, and role conflict affect the tax auditors’ performance. A tax auditor who i… Show more

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Cited by 11 publications
(13 citation statements)
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References 15 publications
(10 reference statements)
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“…This result is in line with Ratnawati (2020), who revealed the results of her research that the more professional and competent the tax auditor, the better the performance.…”
Section: Results and Discussion Effect Of Competence On Tax Auditor P...supporting
confidence: 88%
“…This result is in line with Ratnawati (2020), who revealed the results of her research that the more professional and competent the tax auditor, the better the performance.…”
Section: Results and Discussion Effect Of Competence On Tax Auditor P...supporting
confidence: 88%
“…By the success of the audit is one of the key caretakers to increase tax revenue. This situation is in line with Ratnawati (2020) found the more professional and competent the tax auditor, the better the performance.…”
Section: Introductionsupporting
confidence: 81%
“…In other words, role conflict can reduce a person's level of commitment to independence (Lenz and Hahn, 2015). According to (Ratnawati, 2020) role conflict is measured using the following dimensions: 1. Human Resources 2.…”
Section: Theorytical Reviewmentioning
confidence: 99%