“…Past literatures have listed numerous factors that influence intentions, such as in moral judgment, empathy, creativity, and Journal of Sustainability Science and Management Volume 16 Number 6, August 2021: 292-314 self-efficacy. Nevertheless, the dominant views tend to ignore the importance of emotional intelligence (EI) which affects an individual's intention (Tiwari, Bhat & Tikotia, 2018;Tiwari, Bhat & Tikotia, 2017a, Tiwari, Bhat & Tikotia, 2017b. In fact, emotional factors are the major cause for business failure (Walsh & Cunningham, 2016;Shepherd, Patzelt & Wolfe, 2011, Shepherd, Wiklund & Haynie, 2009.…”