Factors Affecting Behaviours of Returning E-Waste to Reverse Logistics System in Thailand

Abstract

This study investigates the behaviour for e-waste return using theory of planned behaviour (TPB). The factors influencing intention and behaviour are explored when it comes to e-waste returns in Thailand. We included attitude, social norms, perceived behavioural control, incentives, intention, and behaviour as additional variables in the model. A survey was used to collect a sample of 412 people, and the data were statistically evaluated using structural equation modeling (SEM). Intention was not really found to be significantly associated to subjective norms However, the relationship between incentives and return intention was found out. Intention to return and behaviour of e-waste return were also found to have a substantial positive association. The findings have aided in determining the relative magnitude of variables of intention for e-waste return that lead to returning behaviour.

Factors Influencing Intentions to Return Express Delivery Packages for Next Use in A Developing Country

“…Instead, their environmental and economic justification depends on various factors, including effective collaboration among multiple parties and high levels of consumer cooperation or return rates (Mahmoudi & Parviziomran, 2020;Grimes-Casey, Seager, Theis, & Powers, 2007;Pålsson, Finnsgård, & Wänström, 2013). To contribute to this line of inquiry, the present study introduces an incentive factor to examine how individuals perceive reusable incentives and how this influences their intentions to return EDPs (Mokkhamakkul, 2022).…”

“…Furthermore, according to Zhu and Thøgersen (2023), attitude emerges as the primary determinant influencing consumers' purchase intentions for sustainable products. However, a few studies have revealed an insignificant correlation between attitude and return intentions (Khan et al, 2019;Kianpour et al, 2017;Mokkhamakkul, 2022). Nevertheless, based on a majority of supporting evidence, it is hypothesized that an individual's attitude towards the behavior will impact their intention to return EDPs.…”

“…A number of research studies have demonstrated a substantial positive relationship between subjective norms and the intention to recycle or return (Khan et al, 2019;Kumar, 2019). In contrast, Mokkhamakkul (2022) indicated that subjective norms had a negative impact on return intentions. It is thus essential to investigate this relationship to verify these assertions.…”

“…RL focuses primarily on the supplier's or manufacturer's perspective. Many countries have conducted research and analysis on consumers' intentions with various products, such as plastic packaging (Khan et al, 2019;Reijonen, Bellman, Murphy, & Kokkonen, 2021), and e-waste (Kianpour et al, 2017;Kumar, 2019;Mokkhamakkul, 2022). However, in a developing country context, there may be some unique behaviors impacting consumers' intentions to return EDPs.…”

Drivers of Consumers’ Behaviour to Recycle Smartphones

“…Extant research has proven that behavioural intentions drive actual behaviour in the context of recycling (Gonul Kochan et al, 2016; Laeequddin et al, 2022). Mokkhamakkul (2022) 2022) proved that mobile phone recycling intentions influenced mobile phone recycling behaviour. Thus, the third hypothesis is proposed as follows:…”