Factor structure of essential social skills to be salespersons in retail market: implications for psychiatric rehabilitation

Cheung, Leo C. C.; Tsang, Hector W.H.

doi:10.1016/j.jbtep.2004.08.006

Cited by 14 publications

(4 citation statements)

References 33 publications

(32 reference statements)

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“…Supported employment (Burns et al, 2007) and work-related social skills training (Tsang & Pearson 2001;Tsang, 2001a;Tsang, 2001b) may strengthen the social and vocational skills of people with SA. Examples of these training programs include supported employment (SE; Burns et al, 2007), work-related social skill training (WSST; Tsang et al, 2001;Tsang, 2001a;Tsang, 2001b) and job-specific social training (JSST; Cheung and Tsang 2005). Further studies on ways to reduce prejudice and improve acceptance towards hiring people with SA should be conducted.…”

Section: Discussionmentioning

confidence: 99%

Comparing and Contrasting Employers' Concerns on People with Substance Abuse in Beijing, Hong Kong and Chicago

Jin

Tsang²,

Yu-na

et al. 2010

The Australian Journal of Rehabilitation Counselling

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The study explored and compared employers' concerns on hiring individuals with substance abuse in Chinese and Western work settings. One hundred employers from Beijing (n = 30), Hong Kong (n = 30), and Chicago (n = 40) were randomly recruited from small-sized firms and interviewed using a semi-structured interview guideline. The interview considered the following aspects: backgrounds of employers, their business and employees, hiring process and considerations, and hiring concerns towards people with substance abuse. Data were analysed using frequency count approach. Employers' concerns on hiring individuals with substance abuse in Beijing and Hong Kong focused more on communication abilities. In contrast, employers in Chicago focused more on job performance and productivity.

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Section: Discussionmentioning

confidence: 99%

Comparing and Contrasting Employers' Concerns on People with Substance Abuse in Beijing, Hong Kong and Chicago

Jin

Tsang²,

Yu-na

et al. 2010

The Australian Journal of Rehabilitation Counselling

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“…Less commonly, researchers have created models of workplace social effectiveness. These efforts, while important in their contributions, have tended to focus on an egocentric pursuit of workplace goals for describing workplace social effectiveness (Cheung & Tsang, 2005; Ferris et al, 2002; Schneider, Ackerman, & Kanfer, 1996; Schneider & Johnson, 2005; Tsang & Pearson, 1996). For instance, Schneider et al (1996) stated that social effectiveness involves “behavior that is instrumental in helping people achieve personal goals that are social in nature” (p. 471).…”

Section: Workplace Social Effectivenessmentioning

confidence: 99%

A Needs Driven Model of Workplace Social Effectiveness in Adults With Disabilities

Phillips

Reyes

Mainella

et al. 2018

Rehabilitation Counseling Bulletin

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I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.-Carl W. Buehner One of the most central, constant, and marginalizing discrepancies between people with and without disabilities is the opportunity to work. Unemployment rates are nearly two and a half times higher for people with disabilities than for people without disabilities (U.S. Bureau of Labor Statistics, 2017), a dismal discrepancy that has become the norm (Stapleton & Burkhauser, 2003). Among the reasons for this discrepancy, many center on social aspects of the workplace. Literature and legislation acknowledge that people with disabilities seeking to gain or keep employment experience numerous social hazards as the result of both real deficits (

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“…El programa crea una situación diaria virtual en el ámbito de una tienda, en la que los pacientes tienen que tomar el papel de dependienta. Como describen Cheung y Tsang [33], en esta situación se les exige aprender y emplear habilidades sociales en las interacciones con clientes y solucionar conflictos que puedan surgir. A parte de la flexibilidad cognitiva, se implican las capacidades para la resolución de problemas.…”

Section: Virtual Reality-based Vocational Training System (Vrvts)unclassified

Rehabilitación de las Funciones Ejecutivas en la Esquizofrenia: Una revisión sistemática

Wolnik

2018

DCN

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Varios estudios señalan una relación entre el limitado rendimiento funcional de las personas afectadas por la esquizofrenia y el funcionamiento cognitivo deficitario, concretamente de las funciones ejecutivas. Se han desarrollado diversos programas de rehabilitación cognitiva para mejorar el rendimiento funcional de estos pacientes. Este articulo revisa la eficacia de los diferentes programas de rehabilitación y de los diferentes enfoques de entrenamiento sobre el rendimiento cognitivo, especialmente de las funciones ejecutivas y el rendimiento funcional de los pacientes. Los artículos revisados apoyan la evidencia de que la rehabilitación cognitiva supone un método prometedor en la terapia de esquizofrenia. A pesar de ello, algunos resultados obtenidos desafían el papel mediador de las funciones ejecutivas sobre el rendimiento funcional de las personas. Sin embargo, se detecta una falta de estudios con un mayor tamaño muestral y una metodología unificada, que posibilite la generalización y la comparación de los resultados obtenidos.

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Factor structure of essential social skills to be salespersons in retail market: implications for psychiatric rehabilitation

Cited by 14 publications

References 33 publications

Comparing and Contrasting Employers' Concerns on People with Substance Abuse in Beijing, Hong Kong and Chicago

Comparing and Contrasting Employers' Concerns on People with Substance Abuse in Beijing, Hong Kong and Chicago

A Needs Driven Model of Workplace Social Effectiveness in Adults With Disabilities

Rehabilitación de las Funciones Ejecutivas en la Esquizofrenia: Una revisión sistemática

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