Facilitating Remote Communication Between Senior Communities with Telepresence Robots

Hiyama, Atsushi; Kosugi, Akihiro; Fukuda, Kentarou; Kobayashi, Masatomo; Hirose, Michitaka

doi:10.1007/978-3-319-58536-9_40

Cited by 6 publications

(9 citation statements)

References 15 publications

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“…In the selected publications, robots were used in hospitals, laboratories, care homes for the elderly, and private homes. A total of 16 studies were carried out in Europe [ 26 , 35 , 36 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 48 , 50 , 53 , 54 , 55 ], 4 in America (USA) [ 19 , 34 , 49 , 51 ], 1 in Asia (Japan) [ 44 ], and 3 in Oceania (New Zealand and Australia) [ 37 , 47 , 52 ]. Experimental times ranged from 1 day to 18 months.…”

Section: Resultsmentioning

confidence: 99%

“…The selected articles included studies carried out with healthy OAs (four studies) [ 19 , 35 , 43 , 44 ], as well as OAs suffering from mild neurocognitive disorders (two studies) [ 36 , 49 ], major neurocognitive disorders or dementia (one study) [ 47 ], or multiple comorbidities (one study) [ 34 ]. Four studies included one healthy group and one mild cognitive impairment (MCI) group [ 19 , 34 , 49 , 51 ].…”

Section: Resultsmentioning

confidence: 99%

“…The study design involved either cross-sectional studies including a small number of subjects who evaluated robots after a single session [ 19 , 35 , 36 , 39 , 40 , 41 , 43 , 45 , 46 , 49 ], after several sessions [ 38 , 44 , 50 , 51 , 53 , 54 ], or through the use of a longitudinal follow-up [ 19 , 34 , 38 , 43 , 48 ], as well as randomized studies [ 34 , 37 ]. The data collected was qualitative (focus groups, interviews), quantitative (completion of scales, recording of physiological phenomena), or mixed.…”

Section: Resultsmentioning

confidence: 99%

See 2 more Smart Citations

Social Telepresence Robots: A Narrative Review of Experiments Involving Older Adults before and during the COVID-19 Pandemic

Isabet

Pino

Lewis

et al. 2021

IJERPH

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Social isolation is a common phenomenon among the elderly. Retirement, widowhood, and increased prevalence of chronic diseases in this age group lead to a decline in social relationships, which in turn has adverse consequences on health and well-being. The coronavirus COVID-19 crisis worsened this situation, raising interest for mobile telepresence robots (MTR) that would help create, maintain, and strengthen social relationships. MTR are tools equipped with a camera, monitor, microphone, and speaker, with a body on wheels that allows for remote-controlled and sometimes autonomous movement aiming to provide easy access to assistance and networking services. We conducted a narrative review of literature describing experimental studies of MTR involving elderly people over the last 20 years, including during the COVID-19 period. The aim of this review was to examine whether MTR use was beneficial for reducing loneliness and social isolation among older adults at home and in health and care institutions and to examine the current benefits and barriers to their use and implementation. We screened 1754 references and included 24 research papers focusing on the usability, acceptability, and effectiveness of MTR. News reports on MTR use during the COVID-19 period were also examined. A qualitative, multidimensional analysis methodology inspired by a health technology assessment model was used to identify facilitating and limiting factors and investigate if and how MTR could reduce social isolation in elderly people. Reviewed studies provide encouraging evidence that MTR have potential in this regard, as experiments report positive feedback on MTR design and core functionalities. However, our analysis also points to specific technical, ergonomic, and ethical challenges that remain to be solved, highlighting the need for further multidimensional research on the design and impact of MTR interventions for older adults and building on new insights gained during the COVID-19 pandemic.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

Social Telepresence Robots: A Narrative Review of Experiments Involving Older Adults before and during the COVID-19 Pandemic

Isabet

Pino

Lewis

et al. 2021

IJERPH

View full text Add to dashboard Cite

show abstract

“…In the context of robot-mediated communication, telepresence robots and social mediator robots that are used in real-time human-human communication have been discussed. For remote communication support, telepresence robots have been used as mediators of interpersonal communication, and the applicability was tested for elderly support (e.g., health care [8,30], working support [23,44]). Furthermore, social mediator robots that support local interpersonal communication were also proposed [47,51,54].…”

Section: Robot-mediated Communicationmentioning

confidence: 99%

Personality Traits for a Social Mediator Robot Encouraging Elderly Self-Disclosure on Loss Experiences

Noguchi

Kamide

Tanaka

2020

J. Hum.-Robot Interact.

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To prevent elderly people from being socially isolated, encouraging their self-disclosure takes an important role. We discuss a use case of social robots in which they are deployed as mediators for humans that intermediate remote communication between elderly people and their family members or friends. The goal of this article is to present a design guideline for such social mediator robots based on results obtained from two studies in which a total of 741 elderly people participated. In study 1, we explored topics in dialogues and found that a social mediator robot could well encourage the self-disclosure of the elderly people, particularly in topics of which they usually feel resistance in talking to others (e.g., loss experiences). Thus, we confirmed the feasibility of the social mediator robot. Study 2 pursued the effective personality traits of the social mediator robot. We re-investigated a well-studied research question of matching robot personality to the user. The results provided more detailed knowledge as to similarity-attraction/repulsion than had been reported previously. Finally, design recommendations were discussed by considering the personality traits of the elderly users as well. CCS Concepts: • Computer systems organization → Robotics; • Human-centered computing → Interaction design; User studies;

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“…The robot is controlled through the remote controller connected to the device and to retrieve data. This environment is useful for the interaction of human beings using a remotely controlled mobile robot [ 7 , 8 , 18 , 26 ]. Augmented virtual reality is also applied to investigate human and telepresence robot’s interaction behavior.…”

Section: Introductionmentioning

confidence: 99%

Telepresence Mobile Robots Design and Control for Social Interaction

Tuli

Terefe

Rashid

2020

Int J of Soc Robotics

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Human-robot interaction has extended its application horizon to simplify how human beings interact with each other through a remotely controlled telepresence robot. The fast growth of communication technologies such as 4G and 5G has elevated the potential to establish stable audio-video-data transmission. However, human-robot physical interactions are still challenging regarding maneuverability, controllability, stability, drive layout, and autonomy. Hence, this paper presents a systematic design and control approach based on the customer's needs and expectations of telepresence mobile robots for social interactions. A system model and controller design are developed using the Lagrangian method and linear quadratic regulator, respectively, for different scenarios such as flat surface, inclined surface, and yaw (steering). The robot system is capable of traveling uphill (30 •) and has a variable height (600-1200 mm). The robot is advantageous in developing countries to fill the skill gaps as well as for sharing knowledge and expertise using a virtual and mobile physical presence.

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Facilitating Remote Communication Between Senior Communities with Telepresence Robots

Cited by 6 publications

References 15 publications

Social Telepresence Robots: A Narrative Review of Experiments Involving Older Adults before and during the COVID-19 Pandemic

Social Telepresence Robots: A Narrative Review of Experiments Involving Older Adults before and during the COVID-19 Pandemic

Personality Traits for a Social Mediator Robot Encouraging Elderly Self-Disclosure on Loss Experiences

Telepresence Mobile Robots Design and Control for Social Interaction

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