2014
DOI: 10.1186/1472-6963-14-s2-p132
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Facilitating quality improvement in primary healthcare using performance feedback and action planning

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“…This should be considered as an important obstacle toward improvement of the program since the policy makers may hardly get access to the voice of the people. [ 8 9 ] Furthermore, most of the people did not know what to do when their family physicians are absent and how to find an alternative one. This leads to ignore or delay to visit by the family physician and gradually results in mistrust to and outgoing from the program.…”
Section: Discussionmentioning
confidence: 99%
“…This should be considered as an important obstacle toward improvement of the program since the policy makers may hardly get access to the voice of the people. [ 8 9 ] Furthermore, most of the people did not know what to do when their family physicians are absent and how to find an alternative one. This leads to ignore or delay to visit by the family physician and gradually results in mistrust to and outgoing from the program.…”
Section: Discussionmentioning
confidence: 99%