Face-to-face soft skills for entry-level internal auditors: A practice perspective

Coetzee, Philna; Plessis, Annelize du

doi:10.1177/0950422220932728

Cited by 4 publications

(2 citation statements)

References 21 publications

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“…Moreover, the behaviour of seeking information online is consistent with the decline from the early 1990s of the ‘Organization Man’ business model (Whyte, 1956), in which the company played the role of maintaining employees’ careers and skills; currently employees maintain and manage their own careers and skills with less intervention from their employers (Lahey, 2005). Adaptable workers who take responsibility for their own career development are now more sought after since employers tend to be more reluctant to monitor or manage their skills development (Coetzee and Du Plessis, 2021).…”

Section: Discussionmentioning

confidence: 99%

Are English skills really necessary for Indonesian IT specialists?

Dewi

2022

Industry and Higher Education

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This study investigates the potential importance of the English skills element in the context of the Indonesian IT specialist workforce. Given the apparent incongruity of Indonesian IT specialists’ lack of English skills and the current rapid growth in the IT sector and the number of digital start-ups in Indonesia, a question emerges: ‘Are English skills really necessary?’ Drawing on semi-structured interviews with Indonesian IT specialists, companies that hire IT specialists, and a higher education institution, as well as teaching document analysis, this study explores the perceptions of IT specialists and employers in relation to the importance of English skills and investigates the supply-side role to discover whether satisfactory English courses are provided. It finds that English is not the most important skill, but that it is necessary as a supporting skill. The paper proposes a combination of English skill elements with other skill sets as meaningful to assist in creating technologies, learning new and updated technologies, and developing career trajectories in the global IT sector, especially in the current gig economy. This skill reformation concept is relevant for IT specialists’ future career navigation and, as a reference, especially for the Indonesian government to design policies for a digital economy.

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Section: Discussionmentioning

confidence: 99%

Are English skills really necessary for Indonesian IT specialists?

Dewi

2022

Industry and Higher Education

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“…There are soft skills referring to internal auditors' that consist of the ability to have harmonious face-to-face interaction with clients and other stakeholders, but also other soft skills that do not directly concern face-to-face such as critical thinking, analytical skills and written communication. (Coetzee & du Plessis, 2021) The competences required to adequately fulfil the role of self-evaluation are manifold and mainly concern all the different levels of action (from the highest international level down to the level of the individual teaching or research unit), while in some cases they refer to the international, national and individual institution level.…”

Section: Competences For the Generality Of Those Working In The Unive...mentioning

confidence: 99%

Teacher wellbeing and retention: The impact of rapidly transforming learning and teaching with digital technologies

2024

Education and New Developments 2024 – Volume 2

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This book contains the full text of papers and posters presented at the International Conference on Education and New Developments (END 2024), organized by the World Institute for Advanced Research and Science (WIARS).Education is a fundamental right that accompanies us from the very beginning of our lives. It encompasses every experience we encounter, influencing and shaping our thoughts, emotions, and actions. Whether we engage in formal education within classrooms or learn from the world around us, the process of acquiring knowledge plays a vital role in our personal growth and development. It equips us with the tools to navigate the complexities of life, broadens our perspectives, and empowers us to make informed decisions. This International Conference seeks to provide some answers and explore the processes, actions, challenges and outcomes of learning, teaching and human development. Our goal is to offer a worldwide connection between teachers, students, researchers and lecturers, from a wide range of academic fields, interested in exploring and giving their contribution in educational issues.We have brought together a diverse group of individuals with various backgrounds to contribute their unique perspectives and knowledge on Education. By including people from different nationalities and cultures, we aim to create a rich plethora of experiences that can broaden our understanding of human nature and behavior. The exchange of ideas and experiences among our participants helps to cultivate personal and academic development, providing a platform for the exploration of new insights and discoveries.END 2024 received 729 submissions, from more than 50 different countries, reviewed by a double-blind process. Submissions were prepared to take form of Oral Presentations, Posters, Virtual Presentations and Workshops. The conference accepted for presentation 284 submissions (39% acceptance rate).

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Can nudging with descriptive norms help internal auditors stop runaway information systems projects?

Nuijten,

Verbraak-Kolevska,

Keil

2024

J Manag Gov

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Although internal auditors are expected to play an important role in corporate governance, they are not always effective in bringing their message to management’s attention when they observe that a risky course of action is being taken that could harm the organization. When information systems projects go awry, for example, internal auditors often struggle to get managers to listen to their warnings. Instead, managers may turn a deaf ear to the auditor’s warnings. In this paper, we build on the idea that internal auditors can follow an approach that combines two elements to reduce this so-called deaf effect: (1) the auditor can apply communication techniques to more effectively deliver the message, and (2) the internal auditor can develop a relationship with the manager such that the auditor is viewed as a ‘partner’ rather than an ‘opponent.’Following a mixed method approach, we examined how ‘nudging with a descriptive norm’ as a communication technique could help internal auditors to reduce the deaf effect and how this can be understood in the context of the auditor-manager relationship (AMR). We conducted two experiments showing consistent evidence that both (1) nudging with a descriptive norm and (2) AMR, had significant indirect effects on the deaf effect that were mediated through perceived social norms. A complementary series of ten interviews with Chief Audit Executives shed further light on how internal auditors could apply ‘nudging with a descriptive norm’ as a communication technique, and what should be considered, including the auditor-manager relationship. Implications for both internal audit research and practice are discussed.

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Face-to-face soft skills for entry-level internal auditors: A practice perspective

Cited by 4 publications

References 21 publications

Are English skills really necessary for Indonesian IT specialists?

Are English skills really necessary for Indonesian IT specialists?

Teacher wellbeing and retention: The impact of rapidly transforming learning and teaching with digital technologies

Can nudging with descriptive norms help internal auditors stop runaway information systems projects?

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