2022
DOI: 10.1111/1540-6229.12412
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Face‐to‐face interactions, tenant resilience, and commercial real estate performance

Abstract: We study the impact of face‐to‐face (FTF) interactions on commercial real estate (CRE) performance. By linking tenants, properties, and CRE firms, we construct three novel FTF measures that capture tenant remote working, internal communication between coworkers, and external contact with customers. Using the COVID‐19 pandemic as an exogenous shock to the FTF economy, we find that firms holding properties with tenants that are more resilient to social distancing perform better. These FTF effects weaken over the… Show more

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Cited by 5 publications
(3 citation statements)
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References 75 publications
(134 reference statements)
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“…Finally, our findings speak to the growing literature that examines the impact of the pandemic on real estate markets, including Ling et al (2020), Liu and Su (2021), D’Lima et al (2022), Gupta et al (2022) and Wang and Zhou (2021). Balemi et al (2021) provided a review of the latest academic papers on how the pandemic has affected the real estate markets.…”
Section: Introductionmentioning
confidence: 71%
“…Finally, our findings speak to the growing literature that examines the impact of the pandemic on real estate markets, including Ling et al (2020), Liu and Su (2021), D’Lima et al (2022), Gupta et al (2022) and Wang and Zhou (2021). Balemi et al (2021) provided a review of the latest academic papers on how the pandemic has affected the real estate markets.…”
Section: Introductionmentioning
confidence: 71%
“…Our test assumes that if local investors are more informed about their home markets than their nonlocal peers, reducing their holdings of REITs with a local presence should have produced higher risk‐adjusted returns if their home markets were more adversely impacted by the COVID shock. However, if the previously documented effects of COVID Severity on share ownership were primarily driven by a shift in local sentiment or salience bias, investors might have been overly risk‐averse about the prospects of REITs with a local presence and therefore reduced their holdings of local REITs more than what was justified by available information (Cao et al., 2011; Solnik & Zuo, 2017; Strong & Xu, 2003). These sentiment‐driven trades (e.g., heavy selling of local stocks) should be associated with relatively poor performance of their REIT portfolios.…”
Section: Resultsmentioning
confidence: 99%
“…On the other hand, when investors do not possess a true information advantage, geographically biased investments may result in reduced portfolio performance (Huberman, 2001; Pool et al., 2012; Ben‐David et al., 2017). The literature finds that local investors tend to be more bullish about their home markets than dNeelonistant markets (Cao et al., 2011; Solnik & Zuo, 2017; Strong & Xu, 2003). Sentiment‐driven local overweighting might sharply reverse when certain types of investors overact to local shocks.…”
Section: Introductionmentioning
confidence: 99%