EzMail: using information visualization techniques to help manage email

Samiei, M.; Dill, J.; Kirkpatrick, A.

doi:10.1109/iv.2004.1320187

Cited by 10 publications

(11 citation statements)

References 19 publications

(75 reference statements)

Supporting

Mentioning

Contrasting

Order By: Relevance

“…These approaches ease email filing [2,7,11,23,31,32,33], detect important emails [2,11,20,33], summarize messages [29], forward and reply to messages [21], and filter spam [30]. For example, Gmail's Priority Inbox identifies and highlights emails that the user is likely to want to read and respond to.…”

Section: Related Workmentioning

confidence: 99%

EmailValet

Kokkalis

Köhn

Pfeiffer

et al. 2013

Proceedings of the 2013 Conference on Computer Supported Cooperative Work

View full text Add to dashboard Cite

This paper introduces privacy and accountability techniques for crowd-powered systems. We focus on email task management: tasks are an implicit part of every inbox, but the overwhelming volume of incoming email can bury important requests. We present EmailValet, an email client that recruits remote assistants from an expert crowdsourcing marketplace. By annotating each email with its implicit tasks, EmailValet's assistants create a task list that is automatically populated from emails in the user's inbox. The system is an example of a valet approach to crowdsourcing, which aims for parsimony and transparency in access control for the crowd. To maintain privacy, users specify rules that define a sliding-window subset of their inbox that they are willing to share with assistants. To support accountability, EmailValet displays the actions that the assistant has taken on each email. In a weeklong field study, participants completed twice as many of their email-based tasks when they had access to crowdsourced assistants, and they became increasingly comfortable sharing their inbox with assistants over time.

show abstract

Section: Related Workmentioning

confidence: 99%

EmailValet

Kokkalis

Köhn

Pfeiffer

et al. 2013

Proceedings of the 2013 Conference on Computer Supported Cooperative Work

View full text Add to dashboard Cite

show abstract

“…Early visualizations of email focused on tools for managing mail flows (e.g., helping people organize and visualize conversation threads [29]). Recent work, however, has focused on supporting reflection on email activity and relationships.…”

Section: Related Workmentioning

confidence: 99%

“…These technologies use a number of media beyond email to provide insight into behavior: IRC [18], Facebook [14], mobile phone use [11], email [12][25] [29][37] [38], instant messaging [35], spending data [31], blog entries [1], and so on. In general, these systems focus on one medium at a time.…”

Section: Related Workmentioning

confidence: 99%

No forests without trees

Zhao

Cosley

2012

Proceedings of the 2012 iConference

View full text Add to dashboard Cite

When people use visualizations of conversational archives, they typically reflect on particular events, rather than patterns of activity over time. We explore whether this is a fundamental aspect of how people use data to reflect on the past through pieTime, a visualization we developed that focuses on presenting aggregated behavioral data at timescales from hours to months. It builds on work in conversation visualization and lifelogging by focusing on rhythms rather than details, supporting reflection across media, and using phone logs to complement CMC media. A 15-person evaluation supports findings from prior work about the importance of particular details and storytelling in tools that support reflection, even when the design goals emphasize higherlevel patterns. Still, aggregate patterns provide additional insight into personal behavior, suggesting that systems that integrate both particulars and patterns may be especially valuable, especially when they also help people build and manage their identities.

show abstract

“…When collaboratively creating documents, different versions of these are frequently sent to other group members via email [10]. As a result, the email client becomes a tool to organize and browse different revisions of a document, similar to the feature set versioning systems provide.…”

Section: Future Workmentioning

confidence: 99%

PIM-Mail

Krämer

2010

CHI '10 Extended Abstracts on Human Factors in Computing Systems

View full text Add to dashboard Cite

Traditional email clients are built with a "one-touch" model in mind that assumes an immediate action is performed once an email is read. However, some emails require a follow-up action or users decide to read them later, so they cannot be discharged immediately. We present a prototype to keep track of these email-associated tasks that works as a plug-in inside a traditional email client. Besides providing flexible task management features, such as linking more than one message to a task to follow conversations, our system also supports exchanging tasks for collaborative work.

show abstract

EzMail: using information visualization techniques to help manage email

Cited by 10 publications

References 19 publications

EmailValet

EmailValet

No forests without trees

PIM-Mail

Contact Info

Product

Resources

About