Abstract:This report discusses the extent of compliance of a higher education institution in Isabela, Philippines with the ISO 9001:2015 Quality Management System. An internal audit for clauses 4 to 9.1 of the QMS was conducted to determine the extent of QMS implementation and to identify areas of conformities, opportunities for improvement, and nonconformities. Out of the 215 findings, 177 are conformities (Cs); 25 are nonconformities (NCs); while 13 are opportunities for improvement (OFIs). The strengths of the organ… Show more
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