2021
DOI: 10.3389/fpubh.2021.697515
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Extending the Population Health Workforce Through Service Learning Internships During COVID: A Community Case Study

Abstract: This report arises from the intersection of service learning and population health at an academic medical center. At the University of California, San Francisco (UCSF), the Office of Population Health and Accountable Care (OPHAC) employs health care navigators to help patients access and benefit from high-value care. In early 2020, facing COVID-19, UCSF leaders asked OPHAC to help patients and employees navigate testing, treatment, tracing, and returning to work protocols. OPHAC established a COVID hotline to … Show more

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“…59 At UCSF, we addressed this labor constraint by using undergraduate student interns in exchange for academic credit rather than salary. 15,60 This service learning model has enabled maintenance of our program for more than 16 years and is being replicated at other institutions.…”
Section: Discussionmentioning
confidence: 99%
“…59 At UCSF, we addressed this labor constraint by using undergraduate student interns in exchange for academic credit rather than salary. 15,60 This service learning model has enabled maintenance of our program for more than 16 years and is being replicated at other institutions.…”
Section: Discussionmentioning
confidence: 99%