2017
DOI: 10.1080/19312458.2017.1313396
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Expression and Reception: An Analytic Method for Assessing Message Production and Consumption in CMC

Abstract: This article presents an innovative methodology to study computer-mediated communication (CMC), which allows analysis of the multi-layered effects of online expression and reception. The methodology is demonstrated by combining the following three data sets collected from a widely tested eHealth system, the Comprehensive Health Enhancement Support System (CHESS): 1) a flexible and precise computer-aided content analysis; 2) a record of individual message posting and reading; and 3) longitudinal survey data. Fu… Show more

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Cited by 5 publications
(4 citation statements)
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References 56 publications
(93 reference statements)
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“…Central users with more connections in the network are often seen as more powerful and resourceful. In online health communities, people in central positions would actively engage in information exchange with other network users, and their messages are more likely to be followed and read by others (Namkoong et al, 2017). From an interpersonal perspective, central members in a network were more likely to gain social support (Fink et al, 2015).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Central users with more connections in the network are often seen as more powerful and resourceful. In online health communities, people in central positions would actively engage in information exchange with other network users, and their messages are more likely to be followed and read by others (Namkoong et al, 2017). From an interpersonal perspective, central members in a network were more likely to gain social support (Fink et al, 2015).…”
Section: Literature Reviewmentioning
confidence: 99%
“…In addition, a content analysis will be conducted on peer comments to determine how supportive (ie, positive valence) versus unsupportive (ie, negative valence) peer connections are on social media and the types of support provided, emotional support (eg, expressions of empathy and love), instrumental support (eg, aid and service), informational support (eg, advice and suggestions), and appraisal (eg, information for self-evaluation). The content and network interaction data can be combined to examine the sentiment and support provision, which can even allow for distinctions between message expression and reception [ 60 , 61 ].…”
Section: Methodsmentioning
confidence: 99%
“…The interplay between message reception and expression is critical for SUD recovery because basic social interactions like “lurking before posting” (i.e. reading posts for a period of time before gaining the confidence to post) support ongoing message production and bonding (Namkoong et al, 2017; Yoo et al, 2018).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Other formats of network communication include online peer support forums (e.g. Hwang et al, 2021; Namkoong et al, 2017), in which posting messages to all connected users is different in cognitive and social demands than one-to-one messaging. Though network reception and expression may build and sustain social connections, one-to-one dyadic interaction reflects a more intimate mediated-interaction with a higher demand for reciprocity.…”
Section: Literature Reviewmentioning
confidence: 99%