Exploring uncertainties in a marketplace for cloud computing: a revelatory case study

Hauff, Sabrina; Huntgeburth, Jan; Veit, Daniel

doi:10.1007/s11573-014-0719-3

Cited by 11 publications

(4 citation statements)

References 52 publications

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“…Four of them used case studies and one of them was a project for a specific country (ICIPRO). It was discovered that (1) focused on the applicability of a cloud market in an inter-organizations context and how organizations were achieved standardized IT resources in future (Hauff et al, 2014). ( 2) The advantage for cloud-based real estate companies is the ability to regulate IT-based resources supply to unstable IT-based resources demand in the short term (Mladenow et al, 2015).…”

Section: Discussion and Managerial Implicationsmentioning

confidence: 99%

Cloud Computing

Ömürgönülşen

Ibis

Kazançoğlu

et al. 2021

Journal of Global Information Management

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The global competition have extended the scope of trade and extended the supply chains causing the information management to be an essential part of the businesses. Many new technologies have recently been adapted by organizations in the era of digitalization. Cloud computing had an important place in these technologies and has been integrated widely to organizations. In recent days unexpected and risky periods such as the global pandemic increased the interest towards cloud computing topic in both academically and practically. The purpose of this study is to analyze and classify the contributions of the studies published in cloud computing field. The cloud literature is analyzed systematically from the management and business point of view. The review is limited with journal articles and papers published between 2014 and 2019. This research summarizes the current research attempts, discovers the research gaps and provides a research agenda for the future research on cloud computing within the context of information management in business and management by a global perspective.

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Section: Discussion and Managerial Implicationsmentioning

confidence: 99%

Cloud Computing

Ömürgönülşen

Ibis

Kazançoğlu

et al. 2021

Journal of Global Information Management

View full text Add to dashboard Cite

show abstract

“…While uncertainty in those studies refers to relationships, environment, or technologies, uncertainty can also be embedded in tasks, processes, or project management [44][45][46]. Regarding cloud computing, one study investigates firms' uncertainty with cloud computing as an obstacle for organizational adoption [47]. Those studies confirm the importance of uncertainty for IT adoption and use in general; however, individuals' uncertainties have not received the same attention.…”

Section: An Uncertainty Perspective On Consumer Cloud Servicesmentioning

confidence: 99%

Uncertainty in cloud service relationships: Uncovering the differential effect of three social influence processes on potential and current users

Trenz

Huntgeburth

Veit

2018

Information & Management

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“…Since literature on digital platforms is scarce and its investigation from a socio-technical complexity perspective is lacking, digital platform managers do not find actionable advice on how to cope with complexity. Existing studies employ perspectives of risk (Hauff et al 2014), business models (Leimeister et al 2010), and value co-creation (Huntgeburth et al 2015). Therefore, in line with Tilson et al's call for understanding and guiding "IT ecosystem dynamics" and "complex service ecologies" (2010, p. 757), Helix Nebula faced a situation of how to reduce its socio-technical complexity to facilitate platform scaling, value co-creation, and platform permanence.…”

Section: Situation Facedmentioning

confidence: 99%

Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud

Blaschke

2018

Management for Professionals

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a) Situation faced: The digitalization case reported here refers to the digital platform Helix Nebula -The Science Cloud. Early after the go-live in 2014, Helix Nebula aimed to compete with leading digital platforms such as those of Microsoft and Alphabet. To this end, Helix Nebula extended its scale and scope of inter-organizational collaboration toward a digital ecosystem. In effect, four leading European information technology (IT) providers started cooperating with partners over a shared digital platform to deliver cloud services to client organizations. Value-destroying high levels of socio-technical complexity resulted. This complexity increasingly inhibited the digital platform Helix Nebula from thriving and growing. (b) Action taken: Helix Nebula implemented four consecutive and interrelated actions to counteract complexity. First, it modelled its digital ecosystem entailing platform owners, partners, clients, and subcontractors. Second, it agreed on a shared understanding of socio-technical complexity comprising four constituents: structural organizational, dynamic organizational, structural IT, and dynamic IT complexity. Third, it identified manifestations of these constituents in its digital ecosystem. Fourth, it took according countermeasures to reduce these manifestations. While two countermeasures (orchestration and standardization) reflect the need of maintaining organizational and technological integrity, the other two (autonomization and modularization) reflect the need of maintaining organizational and technological elasticity in digital ecosystems. (c) Results achieved: Helix Nebula has reduced its digital ecosystem's sociotechnical complexity to value-adding levels. This reduction contributed to realizing three interrelated improvements. First, Helix Nebula has scaled more effectively from initially ten partners to currently 40. Second, partly owing to reduced socio-technical complexity, Helix Nebula has improved its efforts in co-creating value through more effectively exchanging, adding, and even synergistically integrating resources. Third, in implementing the countermeasures against socio-technical complexity, Helix Nebula has developed four capabilities for facilitating digital platform permanence. These capabilities deal with the intricacies of digital ecosystems that substantially complicate digital platforms' state of continued existence.(d) Lessons learned: First, facing considerable challenges in analyzing its evolving digital ecosystem, capturing all dimensions and characteristics of socio-technical complexity in digital platforms proved intricate. In effect, Helix Nebula managers have favored the parsimonious and succinct framework presented in this work conversely. Second, Helix Nebula managers adopt an ambidextrous approach to reducing complexity. That is, successful digital platforms balance (i) top-down, central control imposed by platform owners and (ii) bottom-up, decentral generativity imposed by platform partners, clients, and subcontractors. Third, complexity in digital pl...

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Exploring uncertainties in a marketplace for cloud computing: a revelatory case study

Cited by 11 publications

References 52 publications

Cloud Computing

Cloud Computing

Uncertainty in cloud service relationships: Uncovering the differential effect of three social influence processes on potential and current users

Socio-technical Complexity in Digital Platforms: The Revelatory Case of Helix Nebula: The Science Cloud

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